What are the responsibilities and job description for the Night Auditor position at Timberline?
Description
The night auditor completes night audit and basic front desk procedures while acting as the manager on duty during the overnight hours in the historic Timberline Lodge.
Requirements
ESSENTIAL FUNCTIONS:
- Basic front desk duties, check guests in and out, answer phones.
- Post end of regular business day and night charges.
- Balance, correct and reconcile departments’ accounts and entities within specific procedural parameters to obtain net figures.
- Complete night audit procedures.
- Reset specified machines through Z procedures to prepare for next day’s business.
- Compile and correlate departmental figures and related materials for creating accurate daily reports.
- Maintain clean and tidy front desk area.
- Monitor activity of non-hotel guests in lobby.
- Acting MOD during overnight hours.
- Obtain and maintain Basic First Aid/CPR/AED training.
- Be familiar with Timberline Lodge and Ski Area information and communication network.
- Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
- Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
- Regular and reliable attendance.
QUALIFICATIONS:
- Must have service oriented personality.
- Must be detail-oriented with ability to set and meet high customer service standards.
- Must use proper etiquette while conversing with guests.
- Must know and follow all proper service procedures.
- Must know and follow all proper reservation procedures.
- One year commitment to position is required.
- Must have computer program skills including but not limited to MS Office, Word, Excel, Maestro and Micros.
PHYSICAL REQUIREMENTS:
- Must be able to lift 50 lbs.
- Must be flexible and capable of bending, twisting and kneeling.
- Must be able to work in tight spaces.
- Must be able to work on feet, stand and walk for up to 8 hours at a time.
- Must be able to keep up with the pace and demands of the department/position.
