What are the responsibilities and job description for the Wy'East Cafe Cashier position at Timberline?
Description
Located in the Wy’East Day Lodge, the Wy’East Café offers delicious, convenient meals in a modern cafeteria setting for those enjoying their day on the slopes or bike trails at Timberline. Stop by for a Snow Cap Dream hot cocoa!
Greet guests, take payment, clear tables, re-stock, side work, and provide outstanding guest service.
Requirements
ESSENTIAL FUNCTIONS:
- Greet guests, take payment.
- Fill food and beverage orders.
- Clear tables as required, maintain clean and stocked condiment counter, re-stock all items necessary and side work.
- Deliver loaded food trays as required.
- Proper delivery of soiled dishes and linens to kitchen.
- Set up and tear down of all meal periods and events as needed.
- Accurate cash handling and balancing of cash drawer.
- Pick up and drop off banks.
- Efficiently set up and gather linens and tableware.
- Check supplies and food products needed for shift.
- Brew coffee in proper amount.
- Restock ice, drinks, condiments, napkins, silverware throughout the day
- At breakdown, return linens and usable food and beverages to appropriate storage location.
- Clean all equipment (hot chocolate, milkshake, coffee station, espresso, soda fountain daily.
- Empty all trash cans.
- Break down and clean cashier station, properly store supplies.
- Assist in cleanup of function room including but not limited to removal of glassware, trays.
- Other duties as assigned by Wy'East F&B and Timberline management.
- Exercise sound judgment and awareness regarding language, behavior, and dress and grooming.
- Be familiar with mountain operations and events.
- Be familiar with all Timberline food outlets.
- Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
- Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
- Present a professional, quality image at all times.
- Regular and reliable attendance.
QUALIFICATIONS:
- Must be service-oriented.
- Must be detail-oriented with ability to set and meet high customer service standards.
- Must use proper etiquette while conversing with guests and fellow workers.
- Must have detailed knowledge of menu and banquet offerings.
- Must be proficient in up-selling of products and services.
- Must know and follow all proper service procedures.
- Must have valid Oregon Food Handlers permit.
- Must have a valid OLCC required for Banquet service.
PHYSICAL REQUIREMENTS:
- Must be able to lift 50 lbs.
- Must be flexible and capable of bending, twisting and kneeling.
- Must be able to work in tight space with balance and poise.
- Must be able to work on feet, stand and walk for up to 8 hours at a time.
- Must be able to keep up with the pace of the department demands of the position.
