What are the responsibilities and job description for the Altoona Honda Parts Manager position at Timbrook Automotive Inc?
Join Our Team : Delivering Excellence in Automotive Service and Customer Care at Timbrook Automotive!"
At Timbrook Automotive, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the customer service and work we offer is of the highest quality and ideal for our client's life needs. Our Altoona Honda Dealership is interested in finding talented individuals that are seeking a rewarding and challenging career in the automotive industry. Altoona Honda is ready to add a new Automotive Parts Manager to our team. We strive to achieve a level of excellence far above the industry standard. If you possess the unique ability to consistently provide outstanding Customer Service and a dedication to Excellence, please complete our online application.
Job Summary
As a Parts Manager, your primary responsibility is to oversee all aspects of the parts department's operations, including inventory management, ordering, sales, and customer service. You will work closely with service technicians, customers, and suppliers to ensure the availability of parts and accessories required for vehicle repairs and maintenance.
Kay Responsibilities
- Maintain accurate inventory records using computerized systems.
- Monitor stock levels and reorder parts as needed to prevent shortages.
- Conduct regular audits to verify inventory accuracy and identify discrepancies.
- Place orders with suppliers to replenish stock and fulfill customer requests.
- Negotiate pricing and terms with vendors to ensure cost-effective procurement.
- Track order status and expedite deliveries when necessary to meet urgent repair deadlines.
- Handle inquiries, complaints, and returns in a professional and courteous manner.
- Ensure customer satisfaction by addressing concerns promptly and resolving issues effectively.
- Recruit, train, and supervise parts department staff.
- Set performance goals and provide ongoing feedback and coaching to enhance productivity and customer service.
- Foster a positive work environment and encourage teamwork and collaboration among team members.
- Monitor expenses, revenue, and profitability, and take corrective actions as needed to achieve financial targets.
- Implement cost-saving measures and efficiency improvements to optimize departmental performance.
- Ensure compliance with relevant regulations and industry standards governing parts operations, including safety and environmental requirements.
- Maintain a clean, organized, and safe work environment in accordance with company policies and procedures.
Skills & Qualifications
Work Environment
The employee will work indoors and outdoors in an auto shop environment. The job may involve standing, bending, and lifting heavy objects, as well as occasional interaction with grease, oil, and other automotive fluids.
Benefits
If you are passionate about automobiles and have a strong desire to provide top-notch service to customers, we want to hear from you!
We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.
