What are the responsibilities and job description for the Project Manager position at Time Clock Plus?
Project Manager Team Member
TimeClock Plus develops time and attendance solutions for employee labor tracking, providing solutions that range from enterprise class organizations with tens of thousands of employees, to mid-sized businesses, all the way down to small businesses with only 5 or 10 employees. Our mission of designing, developing, and marketing high-quality time and attendance solutions helps employers manage, control and report employee labor in real-time, rather than allowing the capture of flawed employee data to be delivered later. TimeClock Plus is a nationally recognized leader in time and attendance and employee labor management technology. Our success is a result of our long-range commitment to the development of high quality, world-class software applications, and our consistent mindset of morally-sound business practices.
A Project Manager is a highly energetic, technically oriented leader who can use proven experience in successful project management, implementation strategies, and leadership to successfully deploy our solutions to the customers we serve. The primary role of the Project Manager is to manage all aspects of projects from conception to completion. Responsibilities may include but are not limited to creating project outlines / timelines, creating implementation process that are suitable to customers’ requirements and business environment, perform remote and on-site software installations, provide guidance and training to customers, and mentor and train other professional services team members. Project Managers have the opportunity for advancement and growth based on performance.
Job Profile :
- Connect with customers to discuss customer requirements and expectations, address concerns and define project outline and timelines.
- Create implementation strategy / outlines.
- Communicate implementation strategies, requirements, and assignments to team members.
- Facilitate project reviews and work with the team to assess opportunities for improvement.
- Develop project timelines and define project scope
- Perform on-site and remote install, configuration, and customer training.
- Manage personal time and resources to facilitate multiple implementation projects simultaneously.
- Ensures customer success and satisfaction in a friendly and courteous manner
- Maintains customer records by updating account information
- Maintains product and industry knowledge to improve performance and skill set
- Meet or exceed established performance requirements and goals
- Contributes to team effort by ensuring the highest possible level of customer happiness
- Responsible for ensuring projects are completed on-time, within budget, and up to the customer’s quality standards
- Communicate across various departments and with multiple third party vendors to ensure project progress
- Ensure key project stakeholders are kept informed over the entire project lifecycle
Qualifications :
The Project Manager is a full-time position and carries the following benefits : paid vacation, health and dental insurance, disability and life insurance, 401K.
TimeClock Plus is an equal opportunity employer.
