What are the responsibilities and job description for the Logistics Coordinator, Life Sciences position at time:matters?
Are you ready to take off? Join us as a Logistics Coordinator and take charge of global, time-critical transports in the life sciences sector. With your industry know-how and strong communication skills, you’ll handle complex requests and deliver urgent logistics with precision.
Get ready to buckle up and join us for an exhilarating adventure!
Tasks
Your main tasks include, among others:
To be successful in this role, you will need to have a combination of the below requirements:
Get ready to buckle up and join us for an exhilarating adventure!
Tasks
Your main tasks include, among others:
- Receive complex customer requests for worldwide time critical transport and emergency logistic services
- Follow up on proposals and thereafter be responsible for a smooth handling and execution of the booked transports
- Identify the customers’ individual requirements and needs using strong communication skills
- Provide our customers with very individualized and tailor-made transport solutions within a limited time frame
- Support the sales team by being the single and operational point of contact for our key account customers
- Give guidance to new colleagues on solving irregularities and the steps to be taken if these take place
- Create handover protocols and communicate irregularities at end of shift towards other worldwide customer service teams
- Perform other tasks and/or projects, as assigned
- Life Insurance
- up to 60 Sick Days
- 401k plan
- Commuter Benefits
- 15 Vacation Days
- Flight privileges
- Education
- Short Disability
- Flex Holidays
- Family Policy
- Employee Assistance Program
- Healthcare
- Long Disability
To be successful in this role, you will need to have a combination of the below requirements:
- Bachelor's degree desirable
- Minimum 1 year of experience in the field of logistics or freight forwarding, life science industry preferred
- Knowledge of transport supply chain solutions and logistics flows, operational logistic processes and services mandatory
- Airfreight knowledge is desirable
- Fluency in English language required
- At least 1 other foreign language, preferably German, Dutch, French or Spanish
- Computer skills as expert
- Experience with MS Office and MS Windows
- Excellent ability to handle stress
- Excellent customer service
- Ability to work constantly with time pressure
- Able to work in shift and weekends
- Must possess a legal work permit in the U.S.
- Willingness to travel
- Must possess a valid driver’s license
- CV/ Resume required
- Company will not provide relocation assistance