What are the responsibilities and job description for the Service Center Associate position at Times Supermarket?
Job Title:
Service Center Associate
Job Summary:
We are seeking a highly skilled Service Center Associate to join our team at Times Supermarket. As a Service Center Associate, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized workspace.
Key Responsibilities:
Requirements:
Benefits:
Work Environment:
Qualifications:
Must be at least 21 years of age and have a high school diploma or equivalent. QSI reserves the right to request a review of written employee screening practices before employment in the booth. Employment will be contingent on the results, due to the amount of negotiable items handled and access to money transfers via Western Union.
Service Center Associate
Job Summary:
We are seeking a highly skilled Service Center Associate to join our team at Times Supermarket. As a Service Center Associate, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized workspace.
Key Responsibilities:
- Greet customers in a friendly and professional manner, addressing them by name when possible.
- Monitor the flow of the front end, ensuring a smooth and efficient customer experience.
- Provide extensive customer service, answering questions, responding to complaints, and processing transactions.
- Supervise courtesy clerks and general clerks, ensuring they are meeting customer needs and maintaining a clean workspace.
- Handle large sums of money safely and accurately, performing tasks such as processing returns and auditing register tills.
- Perform other related duties as assigned by management.
Requirements:
- Previous experience working with the public, preferably in a retail environment.
- Basic mathematical knowledge and cash handling experience preferred.
- Ability to multitask, listen to directions, and follow through independently.
- Excellent communication and observation skills, with the ability to deal with difficult customers.
- Ability to work in a fast-paced environment, standing for long periods and carrying up to 50 pounds.
Benefits:
- Competitive hourly rate of $18.25.
- Flexible hours and opportunities for advancement.
- Comprehensive benefits package, including medical, vision, and dental insurance.
- Paid holidays and vacation time.
- Opportunities for professional growth and development.
Work Environment:
- Air-conditioned store environment, with occasional exposure to outside conditions.
- Fast-paced and dynamic work environment, with a focus on customer satisfaction.
Qualifications:
Must be at least 21 years of age and have a high school diploma or equivalent. QSI reserves the right to request a review of written employee screening practices before employment in the booth. Employment will be contingent on the results, due to the amount of negotiable items handled and access to money transfers via Western Union.
Salary : $18
