What are the responsibilities and job description for the Customer Care Specialist position at Timeshare Legal?
Timeshare Legal is a medium size company with just under a hundred employees, with 14 years of experience and an annual revenue of $30-$35 million. We are presently looking to strengthen our Customer Care Department at our Egg Harbor Township Office.
EMPLOYMENT DIVISION OPPORTUNITIES
- Customer Care
STARTING SALARY: $45,000 plus
The ideal candidate must possess the following skills:
- Listening skills
- Interpersonal skills
- Communication skills / verbal and written
- Proficient in Microsoft Office Suite / Google Suite
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer service orientation
- Timeshare experience is a plus
- Must be reliable
Position Details:
- Full Time
- Flexible Hours
- 401K 6% Match
- Quarterly Reviews
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Paid training
- Paid time off
Summary
As a Customer Care Specialist, you will be essential in delivering outstanding customer support and ensuring client satisfaction. Reporting to the Customer Care Supervisor, your core responsibilities will include handling inquiries, providing solutions, and maintaining accurate data entry. Your strong communication skills and proficiency in Microsoft Office and Google Suite will enable you to effectively assist customers. With the ability to engage in outbound calling and utilize your relevant skills, you will contribute to enhancing the overall customer experience and fostering long-term relationships with clients. Join our team and help us achieve excellence in customer care.
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $30 - $35