What are the responsibilities and job description for the Front Desk Coordinator position at TIMESSQUARETECH NYC INC?
- Welcome customers into the Medicare Center and point them in the right direction to meet their needs
- Coordinate sales consultation meetings
- Maintain friendly and welcoming environment within the centers
- Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
- Greet and assist customers coming to the Medicare Center for sales or support
- Connect customers with the appropriate organizational resource if they are not there for Medicare sales
- Create customer accounts and enter information in CRM system
- Set realistic expectations for wait times and alternate options available to the customer
- Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center
- Excel in a fast-paced environment
- Have high attention to detail
- Desire to impact customer decisions
- Enjoy a collaborative environment with management support
- Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing
- Proficient computer skills, including MS Word and Excel
- Strong verbal and written communication skills
Summary
As a Medical Front Desk Coordinator, you will be essential in managing the front office operations of our healthcare facility, ensuring a seamless experience for patients and visitors. You will utilize your core skills in medical administrative support and patient service to handle appointments, manage medical records, and provide clerical assistance. Your proficiency in computer skills, including Microsoft Excel and Word, will aid in maintaining accurate documentation. With a focus on communication and customer service, you will contribute to a welcoming environment while upholding compliance with HIPAA regulations and medical terminology. Join our team to make a positive impact on patient care.
Job Type: Contract
Pay: $17.01 - $17.70 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Experience:
- Medicare Center for sales or support: 1 year (Required)
Ability to Commute:
- Pittsburgh, PA 15237 (Required)
Work Location: In person
Salary : $17 - $18
