What are the responsibilities and job description for the Warranty Manager position at Timpte Inc?
Since 1884, Timpte Inc. has engineered and built products to keep people, and industry, moving forward. As a pioneer in our field, Timpte trailers have played a key role in the evolution of American transportation. Today, we’re the nation’s largest builder of dry bulk commodity trailers, and we are the only one that supports the entire ownership experience – from customization to resell – for this industry. Our products are American-made and backed by people who believe in delivering quality across every facet of our business.
Do you have Warranty process/leadership experience in a manufacturing environment? Are you interested in joining a family oriented company that is fast paced, rewarding and truly values its team members? Timpte is seeking a Warranty Manager for our David City, Ne manufacturing facility. The Warranty Manager will manage and enhance the warranty process for customers to ensure that internal and customer-specific processes are followed, minimizing unexpected warranty expense and improve customer satisfaction.
PAY for this position is $75-100k/year (depending upon experience) monthly bonus!!
Primary Responsibilities include:
- Lead Cross-Functional Teams to Resolve Prioritized Warranty / Quality Items
- Train Warranty Administrators to actively look for problem trends to identify problems based on Warranty data
- Support Internal Reporting Systems for warranty review for all Timpte locations and products
- Interface with Engineering, Purchasing/Materials and Production Management to highlight opportunities for product improvement through design, vendor and process review
Desired Skills, Knowledge, and Qualifications:
- Must have a Technical Degree in related field and 5 years of progressive Warranty experience.
- Excellent communication skills both verbal and written when dealing with customers and others.
- Must be proficient in Microsoft Office programs including Word, Excel and similar programs.
- Must have or be able to achieve a high level of understanding of Timpte manufacturing processes and Timpte trailer parts.
- Must be able to multi-task different job assignments at the same time.
Timpte offers GREAT Benefits:
- 4 Day production schedule and NO weekends!
- Medical
- Dental
- Vision
- Generous PTO and Holiday Pay
- Yearly Golf Membership
- 401k with Excellent Match
- And MORE!
Salary : $75,000 - $100,000