Host

Tin Roost restaurant and patio in North Liberty, IA is gearing up for our busy patio season. We are looking for experienced full-time and part-time Host and/or Food Runners to join our team.

As a Host and/or Food Runner, you will be responsible for delivering exceptional service to guests, offering a friendly welcome, and ensuring a positive dining experience. You’ll work closely with both front-of-house and back-of-house staff to ensure accurate and timely delivery of food and drinks in a fast-paced, friendly environment.

What is Tin Roost? Located in the heart of North Liberty, IA Tin Roost is a locally owned, independent restaurant with 2 private party rooms, 400 seats, a scratch kitchen serving up home-grown American fare, and one crazy big outdoor patio. We proudly feature 36 beers on tap and offer over 80 whiskeys in the bar.

What does Tin Roost provide you? Tin Roost provides a supportive and positive work environment where employees help each other to ensure smooth service, making the experience better for both staff and guests.

We’re looking for someone with the following characteristics;

• Team player
• High Energy
• High Standards
• Willingness to Learn & Grow

Pay: $8.10 per hour tips, tipped out nightly.

Schedule: Full and part-time openings, weekend availability is a must.

Full-Time Staff Benefits

• Paid Time Off- 2 weeks off per year and goes up based on years of service
• Medical coverage- 50% insurance premiums covered by Tin Roost
• Dental coverage options

Full & Part-time Staff Benefits

• Employee Food & Beverage Discounts- 25% off food for you and up to 1 guest. 25% off beverages for you. Any day of the week.
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Nebraska, Kansas & Missouri! 25% off food for you and 1 guest, Sunday-Thursday.
• Flexible Scheduling
• Internal Growth Opportunities

Job Responsibilities

• Welcome Guests warmly and enthusiastically, ensuring a positive first impression.
• Assist Guests by seating them promptly and providing menus with a smile.
• Accurately calculate wait times and communicate them to walk-in Guests.
• Create and manage a waitlist, ensuring fair seating for all parties and minimizing wait times.
• Ensure smooth transitions between seating and service to maintain efficient operations.
• Communicate effectively with management, service staff, kitchen staff, and bussing staff to ensure the restaurant operates smoothly.
• Assist with phone inquiries, reservations, and to-go orders professionally and efficiently.
• Relay accurate wait times and seating plans to Guests and service staff.
• Reset tables quickly and efficiently to maximize seating capacity.
• Plan seating arrangements to optimize space and flow of the restaurant.
• Regularly check restroom cleanliness and attend to Guest needs in these areas.
• Assist in opening duties and ensure a polished, professional environment is maintained.
• Assist the service team by delivering food to Guests promptly and ensuring the presentation is in line with our high standards.
• Communicate with kitchen staff to ensure accurate orders and timely delivery.
• Support team members in any tasks required to maintain efficient restaurant operations.
• Other duties as assigned.

Qualifications:

• Must be 16 years of age or older.
• Must be able to lift up to 40lbs.
• Prior customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment.
• Attention to detail and commitment to providing excellent customer service.
• Ability to stand for extended periods and lift trays of food or drinks.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage safety practices is a plus.

• Tin Roost is an equal employment opportunity employer