What are the responsibilities and job description for the Customer Service Representative position at Tint World Huntsville, AL?
*** HUNTSVILLE, AL CUSTOMER SERVICE SPECIALIST
Join our team at Tint World, where we specialize in enhancing vehicle looks and functionality at our automotive styling center located in Huntsville, AL. We're looking for a friendly, high-energy individual who is eager to learn and grow in the automotive customization industry. This part-time position offers the opportunity to work alongside experienced technicians and gain hands-on experience in various aspects of automotive styling.
Position Summary: The ideal candidate for Tint World will have excellent communication skills while interacting with customers via phone, face-to-face, or through email. Previous customer service experience in the automotive industry is preferred, as well as the ability to learn a Shop Management software. The responsibilities include providing exceptional customer support and service via phone, email, and in-person interactions, assisting customers with inquiries about automotive customization options and services, maintaining accurate documentation of customer interactions and transactions, collaborating with team members to ensure efficient workflow and outstanding service delivery, and learning and utilizing Shop Management software to manage customer records and scheduling.
Qualifications: The ideal candidate should have proven customer service experience, preferably in the automotive industry, excellent verbal and written communication skills, a positive attitude and strong teamwork skills, the ability to systematically solve problems and take initiative, and be a self-starter who is trustworthy, reliable, and punctual. While technological proficiency is a plus, enthusiasm for cars and a willingness to learn is essential.
Why Join Us? We offer competitive hourly compensation, an opportunity for growth and potential for full-time employment, ongoing training and development in the automotive styling industry, and a supportive and innovative work environment. Reporting directly to the Manager, this role involves collaborating closely with our team to ensure efficient workflow and exceptional service delivery. As a part-time position initially, there is potential for this role to evolve into a full-time opportunity for the right candidate.
How to Apply: If you're passionate about cars and excited to embark on a rewarding career in automotive styling, we encourage you to apply. To submit a resume for consideration, contact Alex at (256)-517-7305 or email your information to: Store133@tintworld.com. Background check may be requested.
Come join the fastest-growing and highest-paying auto styling company in the business. Join Tint World, Huntsville AL, and be part of a team dedicated to pushing the boundaries of automotive customization!
Tint World is committed to fostering an inclusive workplace and encourages applications from all qualified individuals.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- On-the-job training
Shift:
- 8 hour shift
- Day shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $13 - $16