What are the responsibilities and job description for the Loan Operations Manager position at Tioga State Bank?
Loan Operations Manager – Tioga State Bank, Spencer NY
The Loan Operations manager at Tioga State Bank manages the retail lending function for all consumer loans and residential mortgages. Oversees the retail loan operations activities including consumer loan processing, servicing and documentation. Ensures the department’s compliance with operating policies and procedures and outside regulatory requirements.
ESSENTIAL FUNCTIONS/MAJOR DUTIES
- Ensures the prompt and efficient delivery of loan services to both external customers and bank personnel.
- Oversees the productive and accurate servicing of all loan accounts, e.g., credit inquiries, file development and maintenance, collateral control, loan reporting, etc.
- Actively manages retail mortgage, installments and open-end loan portfolios.
- Continually evaluates product lines, underwriting and rates, etc.
- Develops lending procedures for all types of retail loans and evaluates lenders’ adherence to policy.
- Develops and monitors procedures to ensure compliance of all lending regulation.
- Maintains extensive knowledge of all aspects of conforming and non-conforming residential mortgage lending, including programs sponsored by FHLB, US Department of HUD, Fannie-Mae and Freddie-Mac. as well as Private Mortgage Insurance guidelines.
- Maintain extensive knowledge of all aspects of the various grant programs utilized to provide assistance to customers.
- Monitors all retail lending activities in the bank; ascertains the extent to which policies and procedures are properly followed; takes appropriate action to correct improper activities with respect to internal procedures, external regulation, etc.
QUALIFICATIONS
- Minimum of five (5) years experience in related positions is normally required.
- A bachelor’s degree in a related field normally required.
- Specialized bank training relating to loan operations.
EEO/AA/Veterans/ Disabilities
Job Type: Full-time
Pay: $66,045.00 - $92,463.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Fair Housing regulations: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Spencer, NY 14883 (Required)
Ability to Relocate:
- Spencer, NY 14883: Relocate before starting work (Required)
Work Location: In person
Salary : $66,045 - $92,463