What are the responsibilities and job description for the Assistant Automotive Service Manager position at Tire and Service Business?
Job Overview
We are seeking an experienced and dedicated Automotive Service Manager to lead our service department. The ideal candidate will possess a strong mechanical background and a passion for delivering exceptional customer service. As the Automotive Service Manager, you will oversee daily operations, manage staff, and ensure that all vehicle maintenance and repair services meet our high standards of quality.
Responsibilities
- Supervise and coordinate the activities of the service department, ensuring efficient workflow and high-quality service delivery.
- Manage scheduling for service appointments and ensure timely completion of work.
- Conduct automotive diagnostics to identify issues and recommend appropriate repairs.
- Oversee cash handling procedures, ensuring accuracy in transactions and customer billing.
- Train, mentor, and evaluate service staff to enhance skills in vehicle maintenance and repair techniques.
- Implement upselling strategies for additional services such as tire service, shocks, struts, and other vehicle enhancements.
- Maintain a clean and organized service area to promote safety and efficiency.
- Handle customer inquiries and complaints professionally, striving for complete customer satisfaction.
Skills
- Strong mechanical knowledge with hands-on experience in automotive repair and maintenance.
- Proficiency in automotive diagnostics to accurately assess vehicle issues.
- Experience in auto service management with a focus on team leadership and operational efficiency.
- Ability to handle cash transactions accurately while maintaining financial integrity.
- Knowledge of various vehicle systems including suspension components, shocks, struts, and tire services.
- Excellent communication skills with the ability to upsell services effectively to customers.
- Strong organizational skills with attention to detail to ensure all tasks are completed efficiently.
Join our team as an Automotive Service Manager where your expertise will help us maintain our reputation for excellence in automotive care!
Job Type: Full-time
Pay: $49,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Every weekend
Work Location: In person
Salary : $49,000 - $62,000
