What are the responsibilities and job description for the Inside Sales and Service position at Tire Rama?
AVAILABLE POSITION: COUNTER SALES (TIRES & SERVICE)
LOCATION: Billings, MT
PRIMARY JOB FUNCTION: OFFER EXCEPTIONAL CUSTOMER SERVICE FROM START TO FINISH.
QUALIFICATIONS: 18 YEARS OR OLDER
CURRENT, VALID DRIVERS LICENSE WITH GOOD RECORD
MUST POSSESS A POSITIVE ATTITUDE AND GOOD WORK ETHIC
MUST HAVE EXCELLENT COMMUNICATION SKILLS
MUST PASS PRE-EMPLOYMENT DRUG SCREEN
COUNTER SALES PEOPLE AT TIRE RAMA PERFORM THE FOLLOWING DUTIES, INCLUDING BUT NOT LIMITED TO:
- GREET ALL CUSTOMERS PROMPTLY IN A WARM AND FRIENDLY MANNER
- GATHER ALL INFORMATION NEEDED TO CREATE WORK ORDERS
- PROPERLY COMMUNICATE WORK TO BE PERFORMED TO TECHNICIANS
- CALL CUSTOMERS WITH QUOTES FOR REPAIRS, SELL NEEDED REPAIRS AND SERVICE.
- UPDATE WORK ORDERS AND INFORM CUSTOMERS THAT THEIR VEHICLE IS READY FOR PICK UP
- KNOW AND PRACTICE PROPER TELEPHONE TECHNIQUES
- MAY BE REQUIRED TO HELP IN SHOP IF NEEDED AND PERFORM OTHER WORK DUTIES SUCH AS UNLOAD AND PUT AWAY TIRES, ASSIST WITH MONTHLY INVENTORIES, DELIVER OR PICK UP VEHICLES, ASSIST WITH ADMINISTRATIVE TASKS.
- PARTICIPATE IN ALL REQUIRED TRAINING, FOLLOW SAFETY PROCEDURES AND COMPANY POLICIES.
- RESPONSIBLE FOR CLEANLINESS OF FRONT COUNTER, SHOWROOM, CUSTOMER RESTROOMS AND WAITING AREA. EMPTY GARBAGES AS NEEDED AND MAINTAIN CLUTTER FREE WORK SPACE.
BENEFITS INCLUDE:
- HEALTH INSURANCE WITH DENTAL, VISION AND PRECRIPTION COVERAGE
- FREE LIFE INSURANCE
- PAID HOLIDAYS AFTER 90 DAYS
- PTO TIME AFTER 12 MONTHS
- 401K PROGRAM AFTER 1ST YEAR
- STARTING PAY $20-$25 D.O.E.
Work Remotely
- No
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Experience:
- Sales Experience: 1 year (Preferred)
- Automotive service: 1 year (Required)
Ability to Relocate:
- Billings, MT 59105: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25