What are the responsibilities and job description for the Supervisor, Field Inventory position at TIS Operations?
Job Summary
- Supervise assigned Field Inventory team associates in all applicable tasks; prioritize work, adjust resources and priorities to ensure adherence to departmental requirements and service levels, and resolve issues and remove barriers that may impede execution.
- Monitor and support Field Inventory associates by hosting recurring one-on-one meetings and facilitate development towards associated performance and development goals.
- Assist the Field Inventory Manager in talent selection, department onboarding, cross-training and continuous process improvements for the Field Inventory Team.
- Lead in implementing process improvements in inventory management to determine the root cause for efficient resolution.
- Consolidate data from various sources and systems to generate various reports (e.g., weekly, month end, ad hoc, and administration).
- Manage and develop relevant inventory performance metrics and measure and prepare detailed month-end reports for management.
- Collaborate with Field Management Team to drive compliance with consignment and field inventory policies.
- Conduct periodic audits internal audits of processed team audits to ensure compliance with TMC Field Inventory Policy.
- Collaborate with Field Sales, Quality, Finance, and Legal colleagues to investigate and reconcile variances, with responsibility for documenting results and recommending corrective actions.
- Lead assigned evaluation of relevant internal processes, procedures and systems, for recommendation and implementation of improvements.
- Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo’s policy on Interactions with Healthcare
- Professionals.
- Perform other job-related duties as assigned.
Knowledge, Skills and Abilities (KSA)
Qualifications / Background Experiences