Leasing Consultant

Leasing Consultant

The Leasing Consultant is responsible for leasing apartments, retaining residents through exceptional customer service, and handling administrative and financial responsibilities for their assigned community.

Primary Functions:

• Leasing Responsibilities:
  • Ensure leasing procedures are followed on a daily basis.
  • Manage availability guidelines.
  • Review leasing follow up weekly.
• General Office/Administrative Responsibilities:
  • Conduct move-in, move-out and turnkey inspections and follow through with any concerns.
  • Maintain key closet procedures to ensure proper control of access and security on the property.
  • Receive and acknowledge resident notices and prepare files.
  • Maintain dress code as outlined in the policy manual and ensure Leasing Team adheres to the policy and uniform schedule.
  • Assist in Lease renewal procedure by: completing lease renewal printout and submitting to Community Director for approval, contacting each resident by phone prior to 75 days before the end of their initial term, sending renewal letters to those residents unable to reach by phone, typing new leases, and following up on any promises made at time of renewal.
  • Assemble move-in packages.
  • Keep all filing current.
  • Operate office alarm system in conjunction with opening and closing the office.
  • Deliver thorough move-in presentation to new residents.
  • Calculate daily rent, prorate charges, late fees and percentages.
  • Write up all maintenance requests upon receipt.

Skills & Requirements:

• Qualifications:
  • A. Special Skills Required:
    • Ability to effectively communicate with people.
    • Ability to maintain a professional image.
    • Strong organizational skills.
    • Strong verbal skills.
    • Excellent customer service orientation.
    • Assertive attitude.
    • Ability to effectively 'close' a sale.
    • Must take and pass drug screening test.
    • Ability to manage and coach team of Leasing Professionals.
    • Must possess a valid Driver's License.
  • B. Knowledge:
    • Experience in leasing properties to perspective residents and managing current residents.
    • Experience using Knock, Onesite, and AIRM.

Reports To:

Community Director, Assistant Community Director

Job Classification:

Non-exempt. Paid coefficient overtime for all hours worked over 40 each week.

EEO/AAP:

Titan Corp US is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

Physical Demands:

The employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities.

Understanding of Job Essentials:

I understand that I have read and fully comprehend the requirements outlined above, which are part of my job responsibility as Leasing Professional for Titan Corp. I also certify that I am able to perform these duties and understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws.