What are the responsibilities and job description for the Hospitality Service Representative position at Titan Hospitality Group?
Are you passionate about delivering exceptional customer service and creating memorable dining experiences? If so, we invite you to join our team as a Hospitality Service Representative. As a key member of our team, you will be responsible for providing outstanding service, handling guest inquiries, and ensuring that every visit to our establishment is a success.\
Main Responsibilities: \
•Greet and serve guests in a friendly and attentive manner \
•Take orders accurately and efficiently \
•Maintain thorough knowledge of menu items, prices, and promotions \
•Handle guest complaints and resolve issues promptly \
•Collaborate with colleagues to ensure seamless service delivery \
•Participate in daily, weekly, and monthly cleaning activities \
Qualifications: \
•Previous experience in food service or hospitality \
•Excellent communication and interpersonal skills \
•Ability to work in a fast-paced environment \
•Positive attitude and strong work ethic \
•Physical ability to lift up to 20 pounds occasionally