Logistics Coordinator

About Us:

Titan Logistics is a growing freight and logistics company dedicated to providing efficient, cost-effective transportation solutions. We specialize in domestic and international logistics, ensuring seamless supply chain operations for our clients.

Job Description:

Oversee the coordination of Titan Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem-solving and organizational skills.

Accountabilities:

• Provide superior customer service to both internal and external customers by exceeding their expectations.
• Assisting with Carrier/Broker sourcing and development is a key function of this position.
• Dispatch Company controlled freight and support of sales.
• Manage the tendering process via TMS to route the lowest cost provider.
• Maintain billing and dispatch accuracy of 98% or greater.
• Dispatch/coordinating between carrier drivers/dispatch and sales.
• Post freight on various load boards and call carriers/brokers to book loads.
• Confirming/verify rate via load tendering process.
• Verify carrier is set up and meets Titan Logistics Carrier/Broker standards.
• Follow company policy for processes and procedures.
• Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solving driver/carrier/broker issues.
• Maintain on time Pick-Up and Delivery performance of 97% or better.
• Update/track carrier/driver location information within company guidelines
• Maintain carrier profile information.
• Back up other dispatch positions
• Assist other logistics coordinators or dispatchers.
• Assist Manager or Director, Logistics Services in leadership duties and reports when instructed.
• Dispatching drivers/Carriers
• Make sure and coordinating between carrier drivers/dispatch and customers on load information.
• Scheduling drivers/Carriers
• Managing demurrage, detention, and other accessorial costs with customer and carrier
• Problem solves driver/carrier issues.
• Carrier/customer retention

Accountabilities:

• Maintain on time Pick-Up and Delivery performance of 98% or better.
• Assist inside sales efforts.
• Maintain Carrier profile information.

Minimum Skills Required:

• Work hours – 40 hours per week as needed (Monday - Friday) Day
• High School diploma or GED, but college degree preferred.
• 1-3 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
• Work independently, great communicator & customer service skills
• Negotiation skills
• Problem solving/Investigation skills.
• Ability to coordinate high volume phone skills.
• Computer experience with Microsoft products like excel and email.
• Accurate typing skills
• Preferred transportation experience
• Data Entry & high-volume phone skills
• Computer experience, preferably brokerage or asset
• Ability to work in a fast-paced environment.
• Ability to resolve conflicts.
• Ability to organize/prioritize variety of tasks/projects

Supervisory Responsibilities:

None

Working conditions:

• Typical office environment

Mental demands/Physical demands/Environmental factors:

• Maintain emotional control under stress.

· Please note: This position does not qualify for relocation expenses.

Benefits:

This is a full-time W2 employee position. Compensation will be consistent with industry norms. Exact compensation will depend on the experience of the candidate.

In addition to compensation, employees will receive access to Company Benefits including:

• 2 Weeks Paid Vacation (eligible after 6 months of employment)
• 401k Plan (with eligible company matches)
• Medical Insurance (cost shared between employer and employee)
• Life Insurance (company paid)
• Disability (company paid)
• Dental Insurance (employee paid)
• Vision Insurance (employee paid)
• Cancer Insurance (employee paid)

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Transportation planning: 1 year (Preferred)

Ability to Commute:

• Dallas, TX 75254 (Required)

Work Location: In person

Salary : $45,000 - $50,000