What are the responsibilities and job description for the Customer Engagement Representative position at Titan Management?
Our company has been pushing the envelope in developing innovative and impactful outreach programs that enhance the quality of living in our community. We have teamed up with the nation’s most renowned clients to strengthen the delivery of services for those who need them. Our Customer Engagement Representative do a fantastic job at developing relationships within the community and making every one of our program members feel important.
As a Customer Engagement Representative, your job is simple. We look for individuals who can put a smile on anyone’s face and make a difference in their day-to-day. If you are ready to fall right into a FULFILLING and BOUNTIFUL career, then our Customer Engagement Representative role is the perfect fit!
Are you:
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As a Customer Engagement Representative, your job is simple. We look for individuals who can put a smile on anyone’s face and make a difference in their day-to-day. If you are ready to fall right into a FULFILLING and BOUNTIFUL career, then our Customer Engagement Representative role is the perfect fit!
Are you:
- Personable
- Friendly
- Charismatic
- Motivated
- Team-oriented
- Solution-oriented
- People-oriented
- Educate community members on the benefits of our clients and how it can make their day-to-day easier
- Qualify potential community members for the benefits we offer
- Answer any questions or concerns community members may have by actively listening and providing an efficient solution
- Engage community members in a warm and friendly way to make them feel comfortable
- Attend daily meetings and webinars to stay up to date with new policies, procedures, and any new deals or promotions being rolled out
- High School diploma or GED
- Prior experience in customer service, sales, client-facing, community outreach, or volunteering
- Flexible schedule and willing to work untraditional hours
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