What are the responsibilities and job description for the Security Field Operations Manager - Green Bay / Wausau, WI position at Titan Security Group?
Overview
Do you want to take the next step in your security or operations career?
Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the country. We’re small enough that you can make a real impact, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!
We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts in Green Bay / Wausau areas in WI. The position will report to a Portfolio Manager or Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned at their accounts. MUST HAVE AT LEAST 2 YEARS OF MANAGERIAL EXPERIENCE TO BE CONSIDERED FOR THIS ROLE.
Responsibilities
Responsibilities for Field Operations Managers include but are not limited to:
Required Qualifications of Field Operations Managers:
#HP
#HP
Do you want to take the next step in your security or operations career?
Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the country. We’re small enough that you can make a real impact, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!
We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts in Green Bay / Wausau areas in WI. The position will report to a Portfolio Manager or Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned at their accounts. MUST HAVE AT LEAST 2 YEARS OF MANAGERIAL EXPERIENCE TO BE CONSIDERED FOR THIS ROLE.
Responsibilities
Responsibilities for Field Operations Managers include but are not limited to:
- Train team members in customer service, and complete quality assurance and compliance procedures and documentation
- Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation
- Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations
- Respond to any escalated security issues or emergency situations appropriately
- Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
- Work a flexible schedule to meet the needs of the business which includes weekends.
- Other duties as assigned
Required Qualifications of Field Operations Managers:
- Must be at least 21 years of age.
- High School diploma or general education degree (GED)
- 2 years experience as a Security Lead and/or Supervisor, or related experience in a customer service industry, like retail or hospitality
- Able to acquire and maintain a valid WI Private Security License, a valid Driver’s license in good standing, including state accredited training requirements.
- Able to pass pre-employment drug screen and criminal background check.
- Able to read, write, speak, and understand English
- Able to meet physical essential functions of the job, which can include lifting 75 lbs, completing foot patrols, walking up and down stairs, working in inclement weather
- Proficiency with Microsoft Office software
- Bi-lingual considered a plus.
- $24.00 -$25.00 / hour based on experience
- Paid time off and paid holidays
- Medical and Dental insurance
- Opportunities for career growth and promotion
- Skills-enhancing training
#HP
#HP
Salary : $24 - $25
