What are the responsibilities and job description for the Security Account Manager - Commercial Office Building - Nashville, TN position at Titan Security?
Overview
Do you want to take the next step in your security or operations career?
Come to Titan Security Group, one of the fastest-growing privately held security services providers in the country. We’re small enough that you can make a real impact, but big enough that we can provide security at iconic locations like Chicago's Willis Tower. Visit us at https://titan-security.com/careers/ to learn more!
We are hiring a Security Account Manager to join our team! The Security Account Manager reports to the Portfolio Manager and is primarily responsible for supervising the day-to-day security operations of assigned Client sites.
Responsibilities
Responsibilities of the Security Account Manager include but are not limited to:• Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training and development, coaching and support.• Ensure the client site is provided with high quality security services and build and maintain effective relationships with both client and employees• Supports the organization’s culture, processes, practices and systems • Handle any escalated security issues or emergency situations• Compile and prepare reports and documents pertaining to personnel activities, account trends, and other topics• Responsible for tracking and effective utilization of company equipment in the field including technology, vehicles, etc. • Stays current on federal, state and local CBA guidelines relative to our services• Other duties as assigned
Qualifications
Education and/or Experience: Degree in Criminal Justice, Law Enforcement Management or related field and/or equivalent experience/education preferred. Minimum of seven years of managerial and policy making experience in the law enforcement or contract security field. Experience level to include extensive internal contacts within the local law enforcement community.
Certificates, Licenses, Registrations: Ability to obtain a valid TN Guard Card. Professional Certifications in Security Management; CPP or similar certifications preferred.
Computer Skills: Ability to create and manage budgets, budget variance reports and other reports in Excel. Experience with workforce management systems and scheduling systems preferred.
Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus. Must possess excellent communication (oral and written), organizational, financial and time management skills with the ability of concisely and effectively address questions while providing subject matter expertise on policy to ownership and management.
Other Qualifications: Ability to organize and manage multiple priorities. Ability to pass pre-employment drug screen and criminal background check. Strong qualitative and quantitative skills. Self-starter with the ability to manage time effectively, establish workflow priorities and work independently with high attention to detail. Ability to start, cultivate and maintain strong relations and work in a team environment. Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities, and producing accurate results in a highly-organized manner. Must maintain a working telephone number through which we can contact you.
Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.
Salary & Benefits: Base salary based on experience plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, life and AD&D insurance, optional life and AD&D insurance, paid holidays, and 401(k) match. Skills-enhancing training and opportunities for career growth and promotion.
EOE M/F/D/V
#HP
