What are the responsibilities and job description for the Security Patrol Officer – Retail & Hospitality position at Titan Security?
Overview
🚨 Join Our Elite Security Team in Myrtle Beach! 🚨
Position Summary:
Marksman-Titan Security is looking for professional, people-oriented Security Patrol Officers to join our Public Safety Team. As a key part of our safety operations, you’ll help ensure a secure, welcoming environment for our guests, tenants, and staff across our retail, dining, and entertainment areas in the Myrtle Beach Area. If you’re dependable, calm under pressure, and enjoy engaging with the public, this is the role for you.
Company Description
Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Responsibilities
Patrol Assigned Areas: Perform regular foot and vehicle patrols throughout the property, including retail stores, restaurants, parking lots, entertainment zones, and pedestrian walkways.
Customer Engagement: Provide courteous assistance to guests, offering directions, answering questions, and creating a visible, approachable presence to enhance the overall visitor experience.
Incident Response: Respond promptly and professionally to disturbances, emergencies, medical situations, or suspicious activity. Initiate appropriate action and coordinate with local authorities or emergency services as needed.
Surveillance Monitoring: Collaborate with the surveillance team to monitor CCTV systems and report irregular activities or safety concerns.
Report Writing: Maintain detailed incident and activity reports, including logs of patrol rounds, observed hazards, and guest interactions.
Crowd Management: Assist with managing pedestrian and vehicle traffic during peak hours, events, or special promotions, ensuring smooth flow and safety for guests.
Loss Prevention Support: Work closely with retail tenants to identify and deter theft or fraud, and support store managers with internal investigations if necessary.
Property Inspections: Conduct routine checks of doors, windows, lighting, and fire safety equipment to ensure all facilities are secure and operational.
Safety Education: Promote awareness of property rules, safety protocols, and emergency procedures to guests and staff.
Conflict De-escalation: Utilize communication and conflict resolution skills to peacefully manage difficult situations or disputes between guests, vendors, or staff.
Qualifications
- High school diploma or equivalent required
- Minimum of 1 year of experience in security, law enforcement, or a customer-facing role preferred
- Valid driver’s license and clean driving record
- Ability to obtain and maintain any state or local security license or certification
- Strong communication and conflict-resolution skills
- Must be able to stand, walk, or patrol for extended periods and work outdoors in various weather conditions
- Must be available for rotating shifts, including nights, weekends, and holidays
- Able to pass pre-employment drug screen and criminal background check
- Able to read, write, speak, and understand English
- Able to meet physical essential functions of the job, which can include lifting 50 lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Pay and Benefits for Security Officers:
- Starting at $15.00 hour
- Paid time off and paid holidays
- Opportunities for career growth and promotion
- Medical available upon hire
- 401K/Direct Deposit
- Skills-enhancing training
EOE/M/F/D/V
#HP
Salary : $15
