What are the responsibilities and job description for the PC Technician - SITEC position at Titan Technologies?
Under the direction of the Sr. PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware and software. Also be able to work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
Required Qualifications:
- 3 years of experience working as a PC technician.
- IAT II certification.
- 2 years of experience in troubleshooting and resolving technical issues and repair hardware and network connectivity.
- Maintain an inventory of installed software, manage software licensing, and create policies and procedures for upgrades.
- Install, configure, and maintain desktop and laptop PCs, mobile devices, as well as configure application and operating system software and upgrades.
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Clearance is required.
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service Disabled Veteran Owned Business.
