What are the responsibilities and job description for the International Supervisor (Logistics) position at TITAN WORLDWIDE?
The International Supervisor is responsible for monotoring the international Air and Ocean shipment's for the LAX branch of Titan Worldwide
What You Will Be Doing Day-to-Day
- Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied.
- Prepare profitable quotations accurately.
- Complete shipment process including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing and operational milestone updates.
- Coordinate the day to day air export of products, including reviewing orders and documents.
- Track and communicate all delays, damages, problems and work to resolve customer issues.
- Responsible for all aspects of international operations such as customer service, data entry of shipments, operations and billing.
- Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.
- Coordinate recovery/delivery schedules with various cartage agents and international partners.
- Partner with local sales teams to communicate problems to customers, international partners as needed.
- Ensure all customers’ SOP instructions are adhered to and KPIs and guidelines are followed and met.
- Ensure all shipments are properly billed within company guidelines and timelines.
- Other duties and responsibilities will be assigned as business demands deem necessary.
- Job is in reporting to office, no remote position
Skills
· Attention to detail
. Team Leadershipe
· 8 years of international experience
· Strong verbal and communication
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Work Location: In person
Salary : $70,000 - $85,000
