Front Desk Associate

Front Desk-Sales

TITLE Boxing Club is looking for an outgoing, friendly Sales Advisor to work in a challenging, fast-paced, and exciting environment.

The Sales Advisor role assists in running all “front of house” fitness club operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Advisor is responsible for meeting and exceeding all key performance sales indicators for the club, including membership sales and renewals, retail and concession sales, personal training sales, maximizing workout traffic, and maintaining premium customer service levels. Most importantly, Membership Advisor must build rapport and lasting relationships with prospective and current members to maintain a referral base and retain members.

Essential Functions:

• Deliver the ultimate fitness experience to every member, every time
• Recruit and retain new club members
• Attain membership sales and revenue goals
• Acquire point of sale referrals from every new member
• Meet, greet, and work the floor during select times

Job Responsibilities:

• Greets members and guests promptly, enthusiastically and with a smile to create friendly

positive experience for each person entering TITLE Boxing Club

Accept membership inquiries and schedule appointments daily

• Conduct club tours for scheduled appointments and prospects
• Accurately follow the daily club cleaning checklist (pre/during/post) club workouts and shifts
• Complete all membership paperwork and daily reports in an accurate and timely manner
• Generate leads through in-club marketing and businesses within the community
• Enter new members in appropriate TITLE sales systems
• Track leads, appointments, and prospect interests in appropriate systems
• Market club to organizations and corporations
• Attend all required meetings and trainings
• Participate in continuing education to boost personal performance
• Understand and follow employee standards of conduct and ethics
• Uphold club building, facilities, service, program, and emergency procedures
• Assume other duties as assigned
• Work morning, evening, and weekend shifts as necessary

Required Knowledge, Skills & Abilities:

• Excellent verbal and nonverbal communication skills
• Excellent listening skills
• Strong work ethic that includes punctuality, organization, and attention to detail
• Ability to maintain a friendly, enthusiastic, and positive attitude
• Ability to handle competing tasks and tight deadlines
• Organized and attention to detail
• Outwardly facing professional appearance
• Confidence and desire to create new relationships quickly
• Ability to quickly acquire and apply new knowledge and skills
• Demonstrated selling skills, including cross-selling and up selling
• Ability to work with money
• Ability to effectively enter and retrieve information from sales tracking systems
• Basic computer skills (MS Office, email, MS Windows)

Required Experience, Education & Certifications:

• High school diploma or GED
• 1-2 years of Sales experience preferred

Job Type: Part-time

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Shift:

• 4 hour shift
• Day shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18