What are the responsibilities and job description for the Front Desk Sales Associate position at TITLE Boxing Club Troy?
Our Story
TITLE Boxing Club is the world’s leading authentic heavy bag boxing club.
Our proprietary 52-week boxing journey incorporates skill progression and interval training for a true full-body workout in a ‘no judgments’ environment. Each authentic heavy bag boxing workout combines the benefits of high-impact training and stress relief while incorporating technique and fun into each class.
TITLE Boxing Club is also an opportunity to join like-minded individuals and share in physical and mental progress in a supportive and engaging environment.
At TITLE Boxing Club, it’s about impressing one person: yourself. Whether you walk into one of our clubs never having boxed before, or you are an experienced boxer looking to polish your skills, each and every class has one goal: to make sure you leave empowered and equipped with a new, better, more powerful skillset.
Anyone, anywhere, anytime. At TITLE Boxing Club, you’re better for having been.
Position Overview
Our Sales Associates are responsible for generating revenue by creating excitement over goal attainment, enrolling members, and building relationships with potential, new, and existing members. The ideal candidate is passionate about the fitness industry and interested in being part of a dynamic team that continues to positively impact the fitness journey of our members.
Roles & Responsibilities:
The role includes:
- To effectively find solutions for prospective new members, identify and effectively sell the ideal Membership Program for their needs
- To conduct membership tours for perspective new members, distinguishing TITLE Boxing club from our competitors and building value on what TITLE offers its members, including the best workouts possible in an hour, education, accountability, and results.
- To provide information and excellent customer service.
- To generate new leads through a variety of creative and proven methods, and attract prospective members into TITLE.
- To effectively follow up on leads that demonstrated interest in joining TITLE
- To ensure all administrative duties are performed in a timely and accurate manner, including managing the desk, helping members with private training and retail sales, cleaning duties and facility checks.
- To deliver excellent customer service, exceeding the expectations of our members.
- Participate in field marketing activities as required.
- Takes pride in the brand, the product and co-workers, and works hard to deliver an easy yet compelling fitness experience that leaves our members looking and feeling amazing, inside and out
Qualifications & Attributes:
- Must possess strong interpersonal skills and comfortable working with members of all ages.
- Must possess strong sales and organizational skills as it is the basis of the entire position.
- Must demonstrate a strong initiative to generate leads and grow the membership base.
- Must be a team player as all departments must work in sync.
- Must possess strong communication skills, including active listening, and the ability to overcome objections.
- Must possess enthusiasm and a genuine organic desire to foster relationships with people
- Must possess basic understanding of computers and be able to learn our point of sale systems.
- A formal fitness background is not a requirement, but demonstrating a passion for health & fitness is strongly preferred
Hours:
- 5 to 9 hours per day. Part-time or full-time available (20 – 40 hours per week).
- Schedule: shifts rotate between Sunday – Saturday. Flexibility to work around school and other commitments.
Compensation:
- Base Pay: [ $14 - $16 per hour commission depending on fit and experience ]
- Commissions portion: This gives the candidate an opportunity to earn an ADDITIONAL $2 - $6 per hour worked. Front Desk Agents will be incentivized with commissions for enrolling new members in the club, and through selling gloves. Commission details will be further outlined to qualified applicants.
If you are an individual who is passionate about fitness and passionate about sales then we want to speak with you!
We are an equal opportunity employer.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Experience:
- Sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $2 - $6