Title Specialist - IL, TX, MD (Remote/Temporary Contract)

Title Forward, a wholly-owned subsidiary of Redfin, is a group of well-funded technology and real estate entrepreneurs. Our mission is simple. We want to modernize the multi-billion dollar title and settlement industry to deliver a seamless, transparent, and delightful experience to buyers and sellers and make our real estate and lending partners look like geniuses and rock stars in the process. We are putting together a team of innovative, hungry, and highly motivated professionals to blend technology and customer service with a dash of automation and good old know-how to build a new kind of national title agency.

As a Title Specialist, you will enhance and diversify your knowledge of the title industry in order to maintain compliance with state-specific requirements, follow changes in the industry, and build on the ultimate client experience.

The Role

• As we grow and expand, you will continue to enhance and diversify your knowledge of the title industry in order to maintain compliance with state-specific requirements, follow changes in the industry, and build on the ultimate client experience.
• Reviewing abstracts and identifying the title issues needing additional information or resolution
• Obtaining and maintaining a firm understanding and knowledge of state-specific statutes relating to title
• Working with sellers, attorneys, underwriting counsel, and representatives from other title agencies to obtain the documentation and additional information needed to clear vesting issues, judgments, and other title defects
• Coordinating with team members to ensure applicable fees are added to appropriate settlement documents
• Preparing title clearance affidavits such as Continuous Marriage Affidavits, LLC, Corporation and Trust Affidavits, Free and Clear Affidavits, and Hold Harmless Agreements
• Ordering payoffs for liens and judgments, including but not limited to mortgages
• Routinely communicating status updates and issuing an internal notification when files are curative complete
• Responding in a timely fashion to internal and external parties
• Generating final title policies and verifying for correctness and completeness prior to distribution to appropriate parties
• Portraying a sense of calm and professionalism regardless of the title defect or particular situation
• Frequently contact Title Forward employees including Closing Specialists and Closing Coordinators to clearly articulate title requirements and work towards their resolution.
• Regularly contact abstracting vendors, underwriting counsel, listing agents, and sellers. Title Specialists will also interact with representatives from other title companies and attorneys who represent customers involved in the transaction.
  
  

Skills And Experience

• Industry Experience: 3 year of experience in Residential Title Insurance required, preferably in the Illinois, Maryland, and Texas markets.
• Customer Service Experience: Professional who understands the importance of excellent customer service, has strong written and verbal communication skills and possesses a positive "can-do" attitude where the customer is always right.
• Attention to Detail: You’re skilled in staying organized, are able to prioritize and multitask, can meet timelines and understand that no detail is too small.
• Team Spirit: You understand that you are a piece of a larger puzzle and that how you perform your job and complete your responsibilities directly affects - both positively and adversely.
• Tech-savvy: You're comfortable with technology and learn new programs and systems quickly.
• Detail-oriented, multi-tasking professional who understands the integral role of a title specialist in a team-centered industry.
  
  

Who You Are

• A unique combination of organization and attention to detail: The overwhelming seems manageable, you commit to looking for things that are out of place and you get more done in less time
• A Multi-Tasker: You are able to work with high-level multi-tasking skills and prioritize in a fast-paced constantly changing environment. You also have the ability to balance the workload to accommodate the demands of the job and exceed customer expectations
• Excellent communication skills: When communicating, you hit the point from the get-go and deliver your message in a succinct manner
• Tech-savvy: You're comfortable with technology and learn new programs quickly
• A fun, caring, and humble attitude: We all work hard, but it's important to have a good time, look out for each other, and pitch in wherever needed
  
  

What We Offer

• An open, entrepreneurial environment: New ideas are always welcome. We want to foster an environment of continuous improvement where everyone on the team contributes.
• Competitive compensation packages
• Generous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and more
• Amazingly smart and fun teammates and a management team invested in your growth and success.
  
  

Title Forward is an Equal Opportunity Employer

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact recruitingteam@redfin.com.