What are the responsibilities and job description for the Logistics Coordinator position at Titus Transport Holdings, LLC?
Reports To: Lead Logistics Coordinator & Terminal Manager
Summary:
Titus Transport is seeking a highly motivated and organized Logistics Coordinator to join our team in Loxley, AL. This critical role will be responsible for the smooth and efficient flow of operations for a dedicated fleet, ensuring on-time deliveries and exceptional customer service. The ideal candidate will possess strong communication, problem-solving, and time-management skills, with a focus on accuracy and attention to detail.
Responsibilities:
- Dispatch & Routing:
- Plan and schedule daily routes for drivers, considering factors such as delivery windows, traffic conditions, and driver availability.
- Utilize our online tracking system to monitor driver locations and proactively address any potential delays.
- Optimize routes to maximize efficiency and minimize costs.
- Assign routes to drivers based on their qualifications and experience.
- Customer Service:
- Respond promptly to customer inquiries and resolve issues effectively.
- Communicate proactively with customers regarding delivery updates, potential delays, and any other relevant information.
- Build and maintain strong customer relationships.
- Driver Support:
- Provide drivers with necessary information and support, including route instructions, delivery documents, and assistance with any issues they may encounter.
- Assist drivers with paperwork and ensure compliance with all DOT regulations.
- Operational Support:
- Track and report driver sign-in/sign-out times.
- Monitor driver performance and identify areas for improvement.
- Assist in determining daily driver staffing levels to ensure optimal productivity.
- Collaborate with Transportation Managers, Driver Liaisons, and the Service Department to optimize routes and improve operational efficiency.
- Administrative Support:
- Maintain accurate records of all dispatch activities.
- Prepare reports as required.
- Handle incoming calls and emails efficiently.
Qualifications:
- High School Diploma or equivalent required.
- Some experience in transportation or logistics preferred (e.g., dispatching, customer service).
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Ability to work independently and as part of a team.
- Strong work ethic with a focus on safety, quality, and customer satisfaction.
- Ability to work flexible hours, including some weekends and holidays, as needed.
Benefits:
- Competitive compensation package.
- Opportunity for growth and advancement within the company.
- Positive and supportive work environment.
Disclaimer:
This job description is intended to provide a general overview of the position and is not an exhaustive list of duties and responsibilities. Titus Transport reserves the right to modify or amend this job description at any time.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Night shift
Work Location: In person
Salary : $19 - $20
