What are the responsibilities and job description for the Applications Engineer-Lighting position at Tivoli Lighting?

Job Summary :

We are seeking an experienced Applications Engineer with a strong background in lighting control systems, particularly DMX (at least 2 years of experience required) . The ideal candidate will provide technical support, system design, and application expertise for architectural, entertainment, and commercial lighting projects. This role requires a combination of engineering knowledge, hands-on troubleshooting, and customer interaction to ensure successful project implementation.

Key Responsibilities :

Technical Support & Troubleshooting
Provide pre-sales and post-sales technical support for lighting control solutions.
Diagnose and resolve issues related to DMX, RDM, DALI and other control protocols .
Assist customers in commissioning and configuring lighting control systems.
System Design & Application Engineering
Work closely with sales, product management, and customers to develop tailored lighting solutions.
Review and interpret project specifications, blueprints, and electrical drawings to recommend proper lighting and control solutions.
Assist in system integration, ensuring compatibility with third-party controllers and automation systems.
Product Training & Customer Interaction
Conduct training sessions for clients, sales representatives, and internal teams on DMX control systems, networking, and software tools .
Provide technical documentation, wiring diagrams, and programming guidelines for lighting installations.
Field Support & Site Visits
Travel to project sites as needed to support installation, commissioning, and troubleshooting.
Work alongside contractors, system integrators, and end users to ensure proper functionality of lighting control systems.
Collaboration & Continuous Improvement
Provide feedback to R&D and product development teams to improve lighting control products.
Stay up to date with industry trends, control technologies, and smart lighting innovations.

Qualifications & Skills :

Minimum 2 years of hands-on experience with DMX control systems in the architectural, entertainment, or commercial lighting industry.

Bachelor’s degree in Electrical Engineering, Lighting Design, Computer Science, or a related field (or equivalent experience).

Strong understanding of DMX, RDM, SPI, DALI and other lighting control protocols .

Familiarity with lighting control software, networked lighting systems, and system commissioning .

Experience with troubleshooting controllers, LED drivers, and power supply issues .

Ability to read and interpret electrical schematics and technical drawings .

Strong problem-solving skills and ability to work independently or in a team.

Excellent communication and presentation skills for both technical and non-technical audiences.

Willingness to travel for on-site commissioning and support (up to 30%) .

Preferred Skills (Nice to Have) :

Experience with Madrix, Pharos, ETC, or similar lighting control software .

Familiarity with programming languages (Python, C , or JavaScript) for automation and system integration .

Knowledge of networking protocols (TCP / IP, UDP, Art-Net, sACN, MQTT, BACnet, etc.) for connected lighting systems.

Experience in AV integration, smart building solutions, or interactive lighting design .

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Applications Engineer-Lighting

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