What are the responsibilities and job description for the Medical Office Support Specialist position at TJ Regional Health?
About the Role
We are looking for a Patient Service Representative who can provide top-notch patient care and support to our team at TJ Regional Health. As a key member of our team, you will be responsible for greeting patients, answering phone calls, and performing various administrative tasks with high accuracy and efficiency. If you have a passion for delivering exceptional patient care and possess strong organizational skills, we encourage you to apply for this exciting opportunity!
Main Responsibilities:
What We're Looking For:
We are looking for a Patient Service Representative who can provide top-notch patient care and support to our team at TJ Regional Health. As a key member of our team, you will be responsible for greeting patients, answering phone calls, and performing various administrative tasks with high accuracy and efficiency. If you have a passion for delivering exceptional patient care and possess strong organizational skills, we encourage you to apply for this exciting opportunity!
Main Responsibilities:
- Greet patients with a friendly smile and use AIDET in all interactions.
- Answer incoming calls promptly and professionally.
- Demonstrate strong multitasking skills and ability to prioritize tasks effectively.
- Accurately obtain and enter patient information into the Medical Record database.
- Perform insurance verifications and record Point of Service Payments.
What We're Looking For:
- High School Diploma or equivalent required.
- Associate's or Bachelor's degree in business or related field preferred.
- Previous healthcare or Physician Practice experience preferred.