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Patient Service Representative, Scottsville Clinic

TJ Regional Health
Scottsville, KY Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 2/18/2025
Job Summary
Our system is seeking a highly skilled and detail-oriented Patient Access Assistant to join our team. The successful candidate will be responsible for providing excellent patient care, answering phone calls, and performing various administrative tasks with high accuracy and efficiency.

Key Responsibilities:
  1. Greet patients with a smile and use AIDET in all interactions.
  2. Demonstrate strong organizational skills and ability to multitask.
  3. Answer incoming calls timely, courteously, and professionally.
  4. Demonstrate exceptional verbal and written communication skills.
  5. Accurately obtain and enter patient information into Medical Record database.
  6. Perform insurance verifications and record Point of Service Payments.

Requirements:
  • High School Diploma or equivalent required.
  • Associate's or Bachelor's degree in business or related field preferred.
  • Previous healthcare or Physician Practice experience preferred.

Physical Demands:
Sitting - 32% or greater
Walking - 16-31%
Standing - 1-15%
Bending/Squatting - 1-15%
Climbing/Kneeling - 1-15%
Twisting - 1-15%

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