What are the responsibilities and job description for the General Manager - RV position at TJO 10 X 10 MANAGEMENT, L.P.?
OVERVIEW
Great Escapes RV Resorts (Austin Oaks and Elgin Resort) is a growing company specializing in acquisition, development, and management of RV Resorts throughout the United States. Our leaders serve a diverse sector of the RV resort / hospitality industry. We are seeking individuals who possess the skills and interest to join our dynamic and rapidly growing team.
The General Manager is responsible for overseeing all aspects of 2 Camp-Resorts and managing the staff team affectively to provide the best possible experience for our guests. This is a full-time position that manages subordinate staff and reports to the District Manager.
Location: 761 Union Chapel Rd, Cedar Creek, TX 78612
ESSENTIAL JOB FUNCTIONS
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Lead, direct, and manage all Camp-Resort operations including, but not limited to:
- Resort budgeting and forecasting, strategic planning
- Implementing and complying with all company policies and brand standards
- Overseeing sales and marketing initiatives
- Responding to guests' inquiries, and resolving concerns
- Meeting participation and facilitation.
- Directly supervise the Facilities Manager, Guest Relations Manager, and the Administrative Assistant.
- Lead recruiting, hiring, supervising, training, assessing, and evaluating, coaching and counseling, recognizing and rewarding department heads, and ensuring all team members comply with appropriate policies and operational procedures.
- Collaborates with District Manager (DM) to quickly and effectively address issues that would adversely affect the resort or guest satisfaction operation.
- Responsible for park specific social media content and responding to messaging and comments on all social media and review sites.
- Assist with capital improvement projects as needed.
- Ensure all maintenance/mechanical aspects of the property are in good working condition.
- Enforce Camp-Resort rules on the property.
- Job Descriptions are subject to change at any time.
REQUIREMENTS
- High School Diploma or equivalent preferred
- 3-5 years’ property management/resort experience, including 2 years of supervisory experience
- Basic computer skills
- Ability to communicate clearly and effectively through both verbal and written venues
- Current certifications in First Aid/CPR and AED or willingness to obtain upon hire
- Current certifications in CPO or willingness to obtain upon hire
- Current certifications in Propane dispensing or willingness to obtain upon hire
- OSHA safety training/certifications a plus
- Good knowledge of building regulations, construction regulations, fire regulations, and health and safety regulations in general.
- Possess excellent organization and project management skills, leadership skills as well as the ability to manage and complete multiple tasks simultaneously.
- Possess exceptional guest relations skills
- Weekend & holiday hours are required
BEBEFITS
- Medical
- Dental
- Vision
- 401K
- Employee Assistance Program
PHYSICAL DEMANDS
This position is an extremely physically active position. Employee is regularly required to stand, swim, walk, and run. Must be able to stand for long periods of time, stoop, kneel, and crouch. Must be able to lift and move up to 50 pounds. Employee is frequently exposed to outdoor weather conditions (hot and humid, rainy, extreme temperatures, airborne particles).
