What are the responsibilities and job description for the Technical Writer Operations position at Tjoapack?
We are seeking a skilled Technical Writer Operations to join our team. The successful candidate will be responsible for developing comprehensive work instructions that detail the tasks, conditions, and standards required for our employees to execute their work effectively. This role requires a keen eye for detail, strong technical understanding, and the ability to translate complex processes into clear, concise documentation.
As a Technical Writer Operations, you will report to the Director of Continuous Improvement.
Your responsibilities include
- Create Work Instructions and SOPs: Develop and maintain work instructions, standard operating procedures (SOPs), other technical documents that comply with regulatory requirements and company standards.
- Review and Update Documentation: Regularly review and update existing documentation to reflect changes in equipment, processes, or regulations.
- Develop Work Instructions: Create detailed work instructions for the setup, operation, troubleshooting, clearing, and cleaning of process equipment, ensuring clarity and usability.
- Conduct Training: Lead training sessions to familiarize employees with new or updated work instructions, ensuring they understand and can follow the procedures.
Your background, qualification, and skills
- Bachelor’s degree in Technical Writing, English, Communications, Engineering, or a related field.
- Minimum of 3 years of experience in technical writing, preferably in the pharmaceutical or manufacturing industry.
- Strong understanding of technical concepts and the ability to translate them into clear, user-friendly documentation.
- Excellent written and verbal communication skills.
- Proficiency in using documentation tools and software (e.g., Microsoft Office, Adobe Acrobat, content management systems).
- Ability to work independently and collaboratively in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Experience with process equipment in a pharmaceutical or manufacturing setting.
- Knowledge of Good Manufacturing Practices (GMP) and other relevant regulatory guidelines.
- Ability to conduct interviews and gather information from subject matter experts.
- Experience in creating visual aids (e.g., diagrams, flowcharts) to complement written instructions.
Our offer
We will help you become successful in your new job with a customized development plan. At Tjoapack, we work hard, encourage innovative ideas, and give freedom to work independently.
Our working conditions include a minimum of 9 paid holidays, Health Insurance on the 1st of the month after 30 days working, Basic Life Insurance, 401K Plan. This role will be available for the period April - December 2025.
Place within the organization
Tjoapack is a global contract packaging organization (CPO) specialized in primary and secondary pharmaceutical packaging and supply chain management services. We’re dedicated to shaping the future of the pharmaceutical supply chain to be safer and more reliable for our customers and for patients. With more than 30 years of track record in contract packaging, we use our knowledge and experience to offer flexible solutions to our customers' challenges and use the latest technologies to continuously improve our operations. We now supply products to over 45 countries across all continents.
