Loss Prevention Manager

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes: HomeGoods 2800 Home Office 3251 LP Administration || 770 Cochituate Rd || Framingham || MA || 01701

The Opportunity: Contribute To The Growth Of Your Career. 

The Loss Prevention Manager is responsible for managing the development, enhancement, and maintenance of all HomeGoods and Homesense Loss Prevention & Safety programs and resources, inclusive of the LP Associate, Store Associate and DC Associate experience via communication platforms, awareness materials, best practices, and policy & procedures. Manages and oversees operational solutions that support shrink & damage mitigation, reduction of liabilities associated with safety & risk, achievement of profitable sales & production, and expansion and growth of the HomeGoods and Homesense organization.

• Manages and creates content and materials for company programs that deliver planned shrink, damage and health & safety objectives including development, communication and execution of LP & Safety awareness programs, events, and initiatives within stores & DCs.
• Manages development, enhancement, and maintenance of all LP materials; to include training, policy & procedure, best practices, and job aids. Prepares updates as necessary and collaborates with cross divisional LP teams to ensure consistency of execution as applicable to HomeGoods/Homesense.
• Drive LP Associate experience through oversight of loss prevention communication platforms and methods including all LP team websites, associate experience technologies and communication systems
• Supports Loss Prevention shrink, damage and safety initiatives with research and beta tests of new products. Evaluates LP project results and if applicable, develops plans for application use.
• Engages key stakeholders to influence and gather insight on initiatives and projects which require LP support and involvement.
• Manages accurate and timely LP & Safety communication to stores, DCs, and LP Organization and various leaders.
• Oversees and promotes the use of LP SharePoint site as a communication efficiency vehicle. Makes updates and enhancements to ensure accuracy, relevance, and ease of site accessibility and navigation.

Who We Are Looking For: You. 

• Three (3) years progressive experience in Management, preferably off -price, with experience in operations, loss prevention, customer service and/or health and safety, project management, program initiatives.
• Strong analytical and critical thinking skills; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization
• Strong organizational skills: ability to prioritize multiple projects
• Strong leadership and people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems; evaluating performance and providing feedback to team members; participate in the recruitment, selection, and orientation of staff
• Strong interpersonal and communication skills with ability to interact with multiple departments and Senior Leadership as well as use multiple communication sources. Strong time management and organizational skills.
• High proficiency in loss prevention system and technologies, computer programs such as Word, Excel and PowerPoint.
• Minimum high school education, equivalent experience, post-secondary education in Business Management, Criminal Justice, Marketing, Communication or other like discipline; Bachelor’s degree preferred

We care about our culture, but we also prioritize your needs! 

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.  Contact your TJX representative for more information. 

This position has a starting salary range of $80,500 to $102,700 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

This position is eligible for an annual incentive as well as long-term incentive

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: HomeGoods 2800 Home Office 3251 LP Administration || 770 Cochituate Rd || Framingham || MA || 01701

Salary : $80,500 - $102,700