Demo

Manager- Automation Services

TK Elevator
Atlanta, GA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Manager- BI Data in Atlanta, GA

Responsible for collaborating in the visioning, implementing, evolving and supporting Business Process Automation across TKE north America. The employee will use an entrepreneurial spirit combined with process knowledge, technology awareness and leadership skills to help manage and grow the Center of Excellence (CoE) around the chosen iBPMS and RPA technologies. Working in conjunction with IT professional staff, the employee will lead a team of process automation specialists to execute the digitization and automation of back office processes for the SSC. This is a highly visible position requiring the development of solid working relationships with company leadership, technical staff, consultants, and vendors.

ESSENTIAL JOB FUNCTIONS :

  • Manage and own the NA Business Process Automation opportunity pipeline / demand and its curation
  • Partner and collaborate with internal business customers & quality team to identify and evaluate automation opportunities
  • Lead and facilitate "design thinking" sessions with business partners leading to automation opportunities
  • Demonstrate center of excellence capabilities to business partners
  • Proactively evaluate emerging automation platforms and technologies
  • Create High Level automation designs used by delivery teams for development
  • Have a solid understanding of technical architectures, data modeling, data & software integration techniques and technical change management
  • Experience with Lean Six Sigma quality techniques
  • Manage and maintain CoE automation design standards
  • Manage automation design resources and partners
  • Ensure that designed solutions meet standards, business requirements, and performance goals
  • Measure and report opportunity pipeline KPIs and progress against agreed to targets
  • Contribute in identifying the best technologies and platforms to implement based on CoE goals and strategy
  • Communicate the Center of Excellence technology strategy to business partners and customers
  • Manage and supervise a team that provides support in the automation of processes

Who we are looking for

EDUCATION & EXPERIENCE :

  • Bachelor's degree, preferably in Computer Science, Computer Engineering, MIS, or equivalent hands on experience
  • 8 years of hands-on working experience in Business Process Automation
  • Deep working knowledge of Appian, Servicenow and UiPath automation platforms
  • Desire to work with diverse groups to identify opportunities for automation and new technologies
  • Strong design thinking skills, ability to think outside the box to create value for customers
  • Fluent English
  • Exceptional communication skills with the ability to articulate solutions to customers
  • Ability to work within a fast paced, demanding environment
  • Self-starter with an entrepreneurial mindset
  • Manufacturing accounting / finance process experience
  • Good hands on experience in leading Business Process Autmation, RPA and workflow management (WFM) applications
  • Driving user adoption of workflow management and robotic automation
  • Additional information

    TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

    Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

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