What are the responsibilities and job description for the Sr. Field Engineer - Digital position at TK Elevator?
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Sr. Field Engineer - Digital in Atlanta, GA .
This role will provide technical support to the field and digital transformation organizations for the latest in connected services (MAX) and related IoT based tools.
ESSENTIAL JOB FUNCTIONS :
- Provides technical direction to the field, Digital Transformation (DTX) and engineering organizations covering one or more product lines of the company's current portfolio via the Digital Operations Center and related tools
- Prepare, document and deliver product requirements, documentation and strategy for field use.
- Instructs others technically in products and processes.
- Provide recommendations for service efficiency gains that maximize uptime for customers, and delivery improvements to meet operating plan.
- Define user requirements for Digital Operations Center and related mechanic or technician facing tools.
- Performs beta or other testing to provide performance feedback to the Quality, R&D Engineering and DTX groups.
- Train Field Mechanics, Area Adjustors and Support Engineers at all levels as needed.
- Develop self into a subject matter expert in digital tools & related services for multiple product lines.
- Works under the minimal supervision of the Head of Digital Services.
- Perform special projects and other duties as assigned.
- Maintain a valid passport
This is a safety sensitive position.
Who we are looking for
EDUCATION & EXPERIENCE :
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.
