What are the responsibilities and job description for the Front Desk Receptionist position at TK(Havens) Orthodontics?
Job Summary
TK Orthodontics, formerly known as Havens Orthodontics, is a dynamic and rapidly growing practice. As a family-friendly environment, we’re looking for team members who are passionate about witnessing patient transformations and enjoy working closely within a supportive, tight-knit team We are seeking a Spanish speaking, friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The pay rate is based off experience.
Duties
- Greet and welcome patients in a professional manner.
- Answer phone calls and respond to inquiries promptly.
- Schedule appointments.
- Ability to create and deliver daily reports.
- Maintain an organized system for documents and records.
- Perform clerical duties such as data entry, scanning, answering a multi-line phone, faxing, etc.
- Provide support to other administrative staff as needed.
- Ensure the front desk area is always tidy and presentable.
- Handle patient inquiries with professionalism and courtesy.
- Work in Fresno and Selma location.
Qualifications
- Proven experience in an administrative or clerical role; experience as a orthodontic receptionist is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient computer literacy, including experience with office software (e.g., Microsoft)
- Excellent communication and interpersonal skills for effective customer service.
- Ability to work independently as well as part of a team.
- Attention to detail and problem-solving abilities are essential.
- Bilingual
If you are passionate about providing excellent service and possess the necessary skills, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
Schedule:
- 8 hour shift
Experience:
- Front desk: 1 year (Required)
- Dental or Orthodontic: 1 year (Required)
Language:
- Spanish (Required)
Ability to Commute:
- Fresno, CA 93720 (Required)
Ability to Relocate:
- Fresno, CA 93720: Relocate before starting work (Preferred)
Work Location: In person
Salary : $21