What are the responsibilities and job description for the Call Center Customer Service Representative position at TLC Associates?
TLC Associates is a company that is inspired by our power to Connect . We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing customer service experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding, motivating, and delivering on our promise of a fun, family-oriented work environment that fosters success. For more information, visit www.tlcassociates.com
SAME DAY INTERVEIW AND JOB OFFER AVAILABLE
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Ability to remain professional and courteous with customers at all times
Must be available to work nights, holidays and weekends
Excellent verbal and written communication skills
10365 Railroad Drive, Suite B, El Paso, TX 79924 - EP2 - NE
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- El Paso, TX 79924: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
