Admissions Coordinator

Job Title: Admissions Coordinator

Location: TLC Care Center

Job Type: Full-Time

Reports To: Admissions Director

About TLC Care Center:

At TLC Care Center, we are dedicated to providing compassionate, high-quality care to individuals in a warm, welcoming environment. Our team works tirelessly to support our residents and their families, ensuring comfort, safety, and personalized care. We are seeking a highly motivated and organized Admissions Coordinator to join our team and play a key role in ensuring smooth admissions processes for our new and prospective residents.

Job Summary:

The Admissions Coordinator is responsible for managing the intake process of new residents, including guiding families through the admissions process, maintaining accurate records, and ensuring compliance with regulations. This individual will collaborate closely with our clinical, administrative, and social services teams to ensure that every resident is welcomed with professionalism, respect, and care.

Key Responsibilities:

• Serve as the first point of contact for potential residents and their families, providing them with essential information about the facility, services, and the admissions process.
• Manage and coordinate the entire admissions process, including reviewing and verifying necessary documentation, completing required paperwork, and ensuring compliance with regulatory requirements.
• Conduct tours of the facility for prospective residents and their families, answering questions and providing detailed information about our care services and programs.
• Collaborate with the clinical team to assess new resident needs, ensuring that all necessary services are in place upon admission.
• Work closely with insurance providers, third-party vendors, and family members to verify eligibility and ensure accurate billing and documentation.
• Maintain accurate and up-to-date records in our resident management system, ensuring confidentiality and compliance with HIPAA guidelines.
• Support marketing efforts by assisting in the development of informational materials and participating in community outreach activities as needed.
• Provide exceptional customer service, ensuring that families feel informed, supported, and comfortable throughout the admissions process.
  
  
  

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration, social work, or related field preferred.
• Previous experience in admissions, customer service, or healthcare administration preferred.
• Strong communication and interpersonal skills with the ability to interact professionally with residents, families, and team members.
• Exceptional organizational skills and attention to detail.
• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Ability to handle sensitive situations with empathy, patience, and professionalism.
• Proficiency in Microsoft Office Suite and familiarity with electronic health record (EHR) systems.
  
  
  

Why Join TLC Care Center?

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• The chance to make a meaningful difference in the lives of residents and their families.
  
  
  

If you are a compassionate, detail-oriented professional with a passion for providing exceptional care and service, we encourage you to apply. Join our dedicated team at TLC Care Center and help us continue to provide the highest standard of care to those who need it most.

How to Apply:

Please submit your resume and a cover letter outlining your qualifications and interest in the Admissions Coordinator position to [email address or application link].

TLC Care Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.