What are the responsibilities and job description for the Lead Drain Technician position at TLC Plumbing, Heating, & Cooling?
TLC Drain, Sewer, and Water Cleanup is looking for a skilled Sewer Technician who thrives on problem-solving, delivering top-tier customer service, and showcasing expertise in full-service jet truck operations. We’re seeking an individual who can excel in diagnosing, clearing, and repairing sewer issues while educating customers and providing lasting solutions.
Are you experienced in drain cleaning, sewer diagnostics, and customer education?Join our team as a Commercial Drain Lead Technician and become a key player in resolving urgent sewer issues for both residential and commercial customers. We value technical expertise and a proactive approach to delivering permanent solutions with integrity.
Why Choose Us?- Competitive pay with performance-based commissions
- Comprehensive health benefits, including Vision, Dental, Life, and Long-Term Disability
- 401K with company matching
- Generous PTO and Holiday Pay
- On-the-job training and opportunities for continuing education
- Sewer Diagnostics & Repairs: Use your expertise to assess and resolve main drain blockages, identifying root causes and ensuring optimal sewer performance.
- Customer Education: Clearly communicate sewer conditions and repair options, empowering customers to make informed decisions about upgrades or replacements.
- Technical Skills: Operate advanced equipment like jet trucks and drain cameras to diagnose and resolve sewer issues.
- Solution-Oriented Service: Recommend and implement effective, long-term solutions for sewer problems, such as addressing root intrusion or structural collapse.
- Exceptional Customer Care: Build trust through professionalism and expert consultation, delivering a 5-star customer experience every time.
Sale skills and willingness to talk with customers as well as the ability to identify customer needs and translate them into sales opportunities.
Experience in plumbing, drain service, or a similar technical role.
Drivers License
Must pass background check
Base pay plus commission opportunities! 401K, health insurance, Vision, Dental, Life insurance, Holiday pay and PTO.
