Event Security Position Starting at 22.00 per hour

Company Overview

TLS Crowd Management is a leading Crowd Management firm located in Bowie, MD. Our emphasis is to provide our clients with the highest quality of customer service, and security services that are unsurpassed from start to finish. We are a team-oriented organization seeking long term additions to our team. We are committed to growing talent internally and providing the opportunity for professional growth.

Our Company Vision

Change the culture of public safety personnel, by combining traditional security procedures with customer service, using advanced communication skills to gain voluntary compliance. Satisfying our clients core security needs, while providing the public with a great customer experience.

Our Approach

Providing customer service-based security solutions for our clients. Customizing security solutions to fit each client’s unique security needs. Personalizing the clients experience with experienced account managers, who are available to give individualized attention to each client and their property.

Position Overview

Seasonal Event Security team members play a vital role in ensuring the safety and enjoyment of all event attendees. These professionals are not only experts in crowd control but also champions of exceptional customer service. They are trained to communicate effectively and professionally with the public, ensuring that all interactions are respectful and informative.

Key responsibilities of Event Security team members include:

1. **Crowd Management**: Directing attendees to their desired destinations while maintaining an orderly flow of movement. This includes guiding guests during peak times to prevent congestion and ensuring that all areas are accessible as needed.

2. **Access Control**: Vigilantly monitoring restricted areas to ensure that only authorized personnel have access. This task is critical to maintaining event safety and integrity.

3. **Regulation Enforcement**: Enforcing venue regulations and production guidelines to create a safe and enjoyable environment for everyone. Team members must be familiar with specific rules to effectively communicate them to guests.

4. **Emergency Response**: Being prepared to act swiftly in case of emergencies or incidents, collaborating with local law enforcement and emergency services when necessary.

To qualify for a position as a Seasonal Event Security team member, candidates must obtain a valid security license. This certification demonstrates their commitment to safety and professionalism in the field.

By embodying these responsibilities, Event Security team members contribute significantly to a positive event atmosphere, ensuring that attendees have a memorable experience while prioritizing their safety and well-being.

Job Perks!

- Start Immediately

- Growth Opportunities

- Build your own schedule

- On - the job training

- Lively Atmosphere

- Regular Social Events

Current Work Opportunities

- University of Maryland Sporting Events

- Washington Convention Center

- FedEx Field Events

- National Theater

- Jiffy Lube

Available Schedules

Position Requirements

Must have reliable transportation.

Must have a functional mobile device.

Must have customer service experience.

Possession of a State Issued Driver's license (Preferred)

Responsibilities

Team members are expected to stand/walk for extended periods of time to secure the perimeter and interior of an indoor or outdoor event venue. This includes securing all entrances and exits of the venue.

Greet all guests with a friendly smile and professional tones, and assure the guest is having a great customer experience.

May be required to notify police, fire department or emergency medical services of problems if requested or otherwise warranted.

Familiarize themselves with the information and facilities located at each venue where they are posted.

Observe and report matters of concern to team leaders and complete incident reports as necessary.

Professionally assist guests with instructions to utilize facilities, shops or other desired destinations.

ES Team members may be required to provide scheduled break relief for other ES Team members.

Provide support to other team members when asked or if you see they need assistance.

Follow directives of Event Staff Team Leaders across the network of the company.

Serve where needed or as support to other tasked team members at each event.

Utilize effective interpersonal skills when interacting with guests and the public.

Equipment

Utilize two-way radio including safeguard of such radio or other issued equipment

Operate Walk thru Body Scanners and Walk thru Magnetometer.

Handheld Metal Detectors

Ticket Scanning Devices

Computer Skills

General computer literacy required. Basic understanding of the use of mobile applications. A willingness to learn new technology skills.

Required Technology: Must have a functional mobile device which allows access to the internet or cellular service.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Language Skills

Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.

Working Conditions

All conditions, skills and abilities listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Physical Demands And Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires working outdoors and indoors. This position consists of shift work. Typical shifts are 4 – 8 hours per day, a mixture of day and evening shifts required by the client site. While performing the duties of this job, the employee is regularly required to stand for long periods of time in extreme weather conditions.

Equal Employment Employer

TLS Crowd Management is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to you and all other persons without regard to race, creed, color, religion, national origin, sex, marital status, citizenship status, age, veteran status or disability. Discrimination or harassment of our team members, by co-workers, Team Leads, customers, or vendors is not tolerated. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms and conditions of employment.

Job Type: Temporary

Pay: $22.00 per hour

Expected hours: 4 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekends as needed
• Weekends only

Application Question(s):

• Ability to obtain security license if requested

Experience:

• Security: 5 years (Required)

License/Certification:

• DC Security Officer License /Special Police Officer License (Preferred)
• Driver's License (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Bowie, MD: Relocate before starting work (Required)

Work Location: In person

Salary : $22