What are the responsibilities and job description for the Regional Supervisor position at TMart Operations I, LLC dba Dunkin'/Baskin Robbins?
DUNKIN’ & BASKIN-ROBBINS are growing in your area!
We are immediately seeking experienced, growth-driven Regional Supervisors for Dunkin’/Baskin-Robbins locations across Minnesota. As a Regional Supervisor, you'll oversee the operations, safety, and growth of a region of 5-8 restaurants, while developing talent and ensuring high performance across your team.
What You’ll Do:
- Lead & Develop Teams: Coach & mentor Restaurant Managers to optimize restaurant operations, financials, staffing, & compliance.
- Drive Performance: Implement action plans to improve underperforming areas, ensuring targets are met & high standards, maintained.
- Oversee Operations: Manage all operational processes, from financial reporting to ensuring safety, cleanliness, & legal compliance.
- Guest Satisfaction: Foster a sense of urgency to exceed guest expectations, address concerns & ensure service quality.
- Strategic Growth: Identify business opportunities, analyze competition, & support marketing initiatives to drive sales & growth.
- Communication: Ensure clear/effective communication of company goals & initiatives across all locations, promoting a collaborative team environment.
What We Offer:
- Competitive Compensation: starting at $72,000!
- Additional Bonuses: Potential of $160 per store, per month based on achieving performance metrics!
- Year-End Bonuses: Based on profit realized at year-end.
- Employee Referral Bonuses: For referring successful candidates and site locations.
- Comprehensive Benefits: Health (dental & vision), 401K matching, life insurance, disability, paid time off, & paid training.
- Perks & Programs:
- Use of a company car, phone, & laptop after certification
- Scholarship opportunities (up to $3,000/year)
- Flexible schedules
- Employee discounts
- AND MORE!
Key Qualifications:
- Leadership Experience: Must have at least 3 yrs. of specific Retail, Restaurant, or Hospitality Management Experience
- Financial Acumen: Must have strong understanding of company financials & ability to influence positive change in performance metrics
- Strong Communication: Must have clear, concise, & professional face-to-face communication skills (written & verbal)
- Problem-Solving Skills: Must have ability to identify & resolve operational issues in a timely manner
- Team Development: Must have experience in recruiting, training, & developing talent at all levels within a team
*This position offers flexible hours but requires availability to work various shifts, including weekends & holidays*
Company Profile:
We are TMART; a franchise group operating Dunkin’ & Baskin-Robbins locations throughout the Midwest!
TMART was established in 2010 after extensive research on successful franchise opportunities. We knew we found a fit with Dunkin’, one of the fastest-growing franchises in America.
Why Join the TMart Team?
- Rapid Growth & Stability: Join one of the largest & fastest-growing Dunkin' Franchise groups, with over 70 locations & more in development.
- Training & Development: Become a Certified Regional Supervisor with our paid internal training program/setting you up for long-term success.
- Career Advancement: Move forward in your career with opportunities for progression into our Director Training Program and beyond.
Join the TMART Family & Take Your Career to the Next Level Today!
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Salary : $3,000