What are the responsibilities and job description for the Transportation Operations Manager position at TMC Transportation?
TMC Transportation is dedicated to delivering exceptional transportation services and supply-chain management solutions across the contiguous United States.
About the Job:
We have an immediate opening for a Fleet Dispatcher in our Columbia, South Carolina office. The successful candidate will play a critical role in ensuring the smooth operation of our fleet, working closely with drivers, customers, and internal teams to achieve our goals.
Responsibilities:
- Coordinate with drivers to review check calls, determine locations, and estimate delivery times.
- Provide detailed load information, including loading instructions, directions, routing, and fuel details to drivers.
- Establish and maintain effective communication with customers to meet their needs and expectations.
- Implement safety protocols to prevent accidents and ensure compliance with regulations.
- Develop strategies to improve driver retention and satisfaction, focusing on their needs and preferences.
- Conduct regular performance evaluations and driver meetings to address concerns and opportunities for growth.
- Maintain accurate records of driver performance, productivity, and other relevant metrics.
Qualifications:
- A bachelor's degree in Transportation and Logistics or a related field.
- Excellent communication, organizational, and analytical skills.
- Proficiency in computer applications and software.
- Ability to work effectively in a dynamic, fast-paced environment.
