What are the responsibilities and job description for the Document Specialist position at TMC WORKFORCE SOLUTIONS INC?
Job Details
Level: Experienced
Job Location: Houston - Houston, TX
Salary Range: $20.00 Hourly
Job Shift: Day
Description
TMC Staffing is seeking a dedicated and detail-oriented Document Specialist to manage documentation processes, ensure the accurate and timely recording of material receipts in Epicor, and deliver exceptional customer service support.
Responsibilities:·
- Create, review, and maintain accurate records and documentation related to products and services.
- Organize and archive physical and digital files efficiently.
- Ensure all documents comply with company policies, industry standards, and steel manufacturing regulations.
- Accurately input and track material receipts in Epicor, specifically for steel materials.
- Collaborate with purchasing and inventory teams to verify and reconcile data.
- Proactively resolve discrepancies in receipt entries and provide regular reporting.·
- Respond promptly to customer inquiries regarding steel products, order statuses, and general concerns.
- Assist customers with product specifications and order fulfillment processes.
- Maintain a professional and courteous demeanor while ensuring customer satisfaction.
Qualifications
Qualifications:
- Strong ability to multitask, collaborate effectively, and maintain high-quality standards in a fast- paced, industrial environment.
- Proven experience as a Document Specialist or similar administrative role.
- Proficiency in using Epicor or similar ERP systems (training can be provided).
- Strong organizational skills and keen attention to detail.
- Excellent communication and interpersonal skills
- Ability to prioritize tasks and meet deadlines effectively.
- Experience in the stainless-steel manufacturing industry or related fields preferred
- Familiarity with customer service, best practices and problem-solving techniques.
Salary : $20
