What are the responsibilities and job description for the Front Desk Team Member position at TMJ, Sleep Therapy & Airway Orthodontics?
Company Overview
TMJ, Sleep Therapy & Airway Orthodontics is dedicated to preventing and treating TMJ disorders, headaches, and sleep breathing issues through a holistic approach. Our team, led by Dr. Zubad Newaz, emphasizes personalized care and comprehensive evaluations to ensure optimal health outcomes for our patients.
Summary
As a Front Desk Team Member at TMJ, Sleep Therapy & Airway Orthodontics, you will be the first point of contact for our patients, playing a vital role in delivering exceptional customer service and ensuring smooth office operations. Your contributions will help create a welcoming environment that reflects our commitment to personalized care.
Responsibilities
- Greet and assist patients as they arrive at the office, ensuring a warm and welcoming atmosphere.
- Manage appointment scheduling, referrals and patient inquiries efficiently via phone and in-person.
- Maintain accurate patient records and manage data entry tasks with attention to detail.
- Coordinate with clinical staff to ensure seamless patient flow throughout the office.
- Handle billing inquiries and process payments as necessary while maintaining confidentiality.
- Assist in managing office supplies and maintain an organized front desk area.
- Support the team with administrative tasks such as proofreading documents and managing files.
Qualifications
- Proven experience as a medical or dental receptionist is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent customer support skills to enhance patient experiences.
- Familiarity with office management procedures and medical terminology is beneficial.
- Proficient in data entry with a keen eye for detail for maintaining accurate records.
- Comfortable using phone systems and handling communications professionally.
- Ability to work collaboratively within a team-oriented environment.
If you are passionate about providing exceptional patient care and thrive in a dynamic healthcare environment, we invite you to apply today to join our dedicated team at TMJ, Sleep Therapy & Airway Orthodontics.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $19 - $25