Sr. Product Manager Reverse Logistics

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*This position is required to be on site 5 days a week*

Job Overview
The Sr Product Manager Reverse Logistics is a skilled and motivated Product Manager with a strong background in reverse supply chain operations to manage the strategic roadmap of supply chain initiatives. The Sr Product Manager will act as a bridge between business stakeholders (process owners), technical (IT) teams, and the broader organization to ensure the successful delivery of scalable and innovative solutions that improve supply chain operations. This role is responsible for the strategic planning, prioritization, and hands-on management of the product roadmap.
This is an excellent opportunity to work on impactful projects and play a critical role in shaping our supply chain operations while fostering innovation and agility.

Job Responsibilities:

Product Ownership

• Define and own the product vision, strategy, and roadmap for the reverse supply chain solutions, aligning with organizational goals and stakeholder requirements.
• Own the product lifecycle for telecom supply chain platforms and tools, including demand planning, procurement systems, logistics tracking, warehouse operations, and asset management.
• Understand business processes and offer future-state recommendations to steer toward leading practice outcomes.
• Translate business needs into actionable product requirements with clear requirements and acceptance criteria.
• Understand and evaluate internal and external technological tools and solutions to support product roadmap.
• Engage and support vendor management and selection of tools and solutions.
• Translate complex business needs into detailed product requirements, user stories, and technical specifications.

Stakeholder Collaboration

• ​Work closely with supply chain teams, customer-facing product teams, and broader cross-functional stakeholders to gather requirements and drive consensus.
• Serve as the primary point of contact for all product-related inquiries, managing expectations and fostering strong relationships.
• Create reverse supply chain roadmap that considers and incorporates larger enterprise product roadmaps and timelines.

Process Optimization

• Identify inefficiencies and opportunities for process improvement across the supply chain.
• Analyze existing workflows and recommend enhancements using data-driven insights and industry best practices.
• Ensure that product solutions meet compliance requirements within the supply chain domain.

Data Driven Decision Making

• Utilize KPIs and data analytics to monitor the performance of supply chain solutions and guide prioritization decisions.
• Conduct market research and competitive analysis to identify trends and innovations in supply chain technologies.
   

Education and Work Experience:

• Bachelor's Degree in Supply Chain Management, Business Administration, Information Technology, or a related field.(Required) Masters Degree Preferred
• 7 years of experience in product management or supply chain operations. (Required)
• Experience building product roadmaps within a large supply chain organization. (Required)
• Experience with supply chain systems such as ERP, WMS, TMS, Supply Chain Planning or similar platforms. (Required)
• Telecom experience preferred.
   

Knowledge, Skills and Abilities:

Technical Skills:

• Proficient in Agile methodologies and product management tools like Jira, Confluence, and roadmap platforms.
• Familiarity with APIs, system integrations, and cloud-based solutions.
• Strong understanding of data analytics tools and techniques.
• Strong understanding of supply chain systems in market and on the horizon.

Soft Skills:

• Exceptional communication and stakeholder management abilities.
• Strong problem-solving skills with a detail-oriented mindset.
• Ability to manage multiple priorities and deliver results under tight deadlines.
  ​

Key Success Metrics:

• Timely delivery of product roadmap.
• Increased efficiency and cost savings in supply chain operations.
• High stakeholder satisfaction and user adoption rates.
   

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes 10%

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Coppell Compensation Range: $140,600 - $190,200

Base Pay Range: $121,600 - $219,400

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.