What are the responsibilities and job description for the Bilingual Receptionist/Administrative Assistant position at TMS Insurance Brokerage, INC dba Texas Medicare...?
TMS Insurance Brokerage, INC DBA Texas Medicare Solutions, is a licensed insurance agency and Medicare Field Marketing Organization. We contract with several agents throughout Texas and provide them marketing support to sell Medicare Advantage and Medicare Supplement plans.
At Texas Medicare Solutions, we believe that small businesses are the backbone of our economy. Our goal is to treat our employees like family, the way you would expect to be treated at a family owned business. We offer two weeks of paid time off per year, as well as health insurance, paid holidays, 401k and sick leave.
To Learn more about our company please visit www.tmsbrokerage.com and www.txmedsolutions.com.
Essential Job Duties:
- Answers multi-line phone system
- Directs calls to appropriate agent or their voicemail system
- Takes and retrieves messages for distribution, as needed
- Greets incoming clients and manages welcome areas
- Manages conference room schedule and availability
- Bulk mail processing and distribution
- Supply ordering, receiving, stocking and distribution of office supplies
- Provides support to all operational staff, as needed
- Manages all overnight deliveries, courier services and postal service
- Reviews insurance applications for errors
- Manage customer information records through our online portal
- Assists agency principal with scheduling events and appointments
- Manage and run reports for agency principal
- Assists in other clerical duties, as needed
- Reviews new agent contracts in detail
Role Requirements:
- High School diploma or equivalent
- 1 to 2 years experience working in a business with a fast paced environment
- Must be able to work 40 hours during a normal work week, during normal business hours
- Must have a valid Texas Driver's License
- Must be able to type at least 35 WPM
- Detail Oriented
- Strong Customer Service Skills
- Must be fluent in spanish
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Language:
- Spanish fluently (Required)
Work Location: In person
Salary : $13 - $17