Part-Time Medical Receptionist

TMS Restoration Psychiatry
Medical Receptionist
Part-time 9:00 a.m. - 3:00 p.m.

GENERAL JOB SUMMARY

Part-Time Medical Receptionist

GENERAL JOB SUMMARY

The primary role of this position is to be responsible for ensuring a professional, warm, and friendly first point of contact for TMS Restoration. Responsible for answering and directing incoming phone calls, emails, and messages in a timely manner, giving our patients and those inquiring about our services the best care. Requires the ability to multitask various duties in an organized manner with little oversight.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Answer and direct phone calls in a polite and friendly manner
• Keep detailed and accurate records of visitor requests and of calls received and forward to the appropriate person
• Check email messages on a regular basis and answer or direct them accordingly
• Collect co-pays when applicable.
• Process patient payments
• Assist with monthly billing
• Update patient demographics on a regular basis
• Assist patients with completing forms when needed
• Upload insurance cards and updated IDs to Office Ally
• Keep the waiting and reception area clean and inviting
• Maintain general office filing system
• All other duties assigned that are not otherwise listed above

QUALIFICATIONS, EDUCATION AND SKILL REQUIREMENTS

• Minimum High School Diploma, additional education preferred but not required
• Insurance knowledge is preferred but not required.
• Ability to maintain a professional appearance and demeanor, and interface well with patients in a mental health setting
• Excellent verbal and written communication skills and ability to work well with a team
• Comfortable communicating and interfacing electronically with various platforms
• A self-starter, possessing strong administrative skills and the ability to work independently without supervision.
• Experience working effectively with people of diverse backgrounds.
• Demonstrated aptitude for working in sensitive environments that require a high degree of confidentiality.
• Flexible; able to adapt to change quickly.
• Highly developed time management, organizational, and prioritization skills.
• Strong conflict resolution skills with both internal and external contacts.
• Present themselves with excellence regarding appearance and conduct, always projecting a professional image.

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

EQUIPMENT AND MACHINES USED

• This position requires the regular use of a computer running Microsoft Office 365, in addition to other databases that may become available or required.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 30 per week

Benefits:

• Paid sick time
• Paid time off

Medical Specialty:

• Psychiatry

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $22