What are the responsibilities and job description for the VDOT Dynamics Developer - Customer Service position at TMS?
Job Title : Dynamics Developer
Location : Richmond, VA (HYBRID)
Duration : 6-12 Months with possible extension
The first couple of months we need them 3 days a week in office, after that once day a month.
VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft's Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.
Responsibilities :
Expertise in Dynamics 365 Customer Engagement Dynamics365 Customer Service module.
Demonstrated experience in Microsoft Dynamics365 customization, configuration, development, deployment, and usage.
Aid in the requirements gathering, fit-gapanalysis, design, configuration, implementation, testing, and support ofMicrosoft Power Platform solutions.
Design, develop new web components using .NET,SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate,Dataverse) and C#.
Strong experience with troubleshooting andremediation of technical issues Dynamics 365 issues; document solutions, andwork with system administrators and other IT resources to implement fixes.
Strong knowledge of Microsoft's licensing modelfor Dynamics 365 and Power Platform.
Adhere to best practices when implementingbusiness solutions and define / refine a governance approach for the platform'suse at VDOT.
Develop and disseminate documentation(requirements, recommendations, technical analysis, etc.) on platform usage.
Prepare mockups / prototypes based on requirementsand use knowledge of Power Platform features / tools to offer solutions that meetbusiness needs.
Function as a liaison between IT and thebusiness units; serve as a point of contact for issue logging, tracking, andresolution.
Assist customers in discerning between Dynamics365 / PowerApps / Power Automate and other technology offerings when gatheringrequirements; identify efficient solutions and recommend alternatives to meetbusiness needs.
Contribute to improving our processes andpolicies within the Business Enablement Services program.
Preferred Experience with Devops in PowerPlatform (Power Pipelines / ALM Accelerator)
Other duties as assigned.
Professional Experience :
Strong organizational and interpersonal skills.
Logical, clear and concise written and verbalcommunication skills.
Ability to work seamlessly within a team as wellas manage individual tasks.
Ability to react quickly to a fast paced,rapidly changing environment.
Rely on experience and judgment to plan andaccomplish goals.
Independently perform a variety of complicatedtasks.
Work with a team of Developers and SystemEngineers.
Communicate clearly and effectively, bothspeaking and in writing.
Review & refine existing processes to betteralign with agency / group priorities.
Review the existing procedures and propose,execute, and / or direct necessary changes.
Participate in on-call duties as necessary.
Be able to work from-home and still provideexpected level of support.
