What are the responsibilities and job description for the Store Manager position at TMX Finance Family of Companies?
Who We Are
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of Brands. Using the apply link, you may be taken to a TMX Finance Family of Companies page to complete your application. Your details will still be stored and sent to our Talent Acquisition team for review. Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation’s largest consumer specialty finance organizations!
Overview
As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment.
Responsibilities
- Train, coach, and supervise store team members to ensure adherence to quality standards, safety procedures, and Company policies.
- Assess risk of financial transactions, evaluate, and accurately process loan / pawn applications, check cashing transactions and ancillary products.
- Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition. Maximize customer success by offering ancillary products that fit their needs.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
- Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts, including collection calls.
- Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance of staff.
- Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
- Assist in running the store and day-to-day operations in the absence of the General Manager.
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.
- Store hours, schedules, and / or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company.
Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications
Preferred Qualifications and Skills
What We Offer
Our Benefits Include :
Our Compensation
The annual target compensation for this position is $49,920 / yr. This role is eligible for performance bonuses.
The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial Family of Brands Total Compensation package.
About Us
California Check Cashing Stores provide quick and easy check cashing services for our customers including short term money services such as Money Orders, Tax Prep Help, Western Union, Bill Pay Services and Green Dot Visa Debit Cards throughout our many retail locations across the state.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important : The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
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Salary : $49,920
